Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
23 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bear Creek Arsenal is listed under Fishing & Hunting.
Bear Creek Arsenal (bearcreekarsenal.com) has 23 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
23 approved reviews, newest moderated first
Gotta say that this company has been really great. I've bought two rifles from them over the last few months and while there were a few hic-cups with both rifle their customer service was outstanding and now I'm a very happy customer!
By Max
THE CUSTOMER SERVICE DEPT WILL NOT ANSWER THEIR PHONE. AFTER 2 WEEKS OF CALLING EVERY DAY, AND LEAVING SEVERAL MESSAGES, THEY FAIL TO RETURN MY CALLS. EVEN AFTER CALLINC THE 3 EXTENSIONS GIVEN BY THE RECORDING, THEY SEND ME TO CUSTOME SIRVICE, THIS IS BAD BUSNESS.I NEEDED TO REPORT A BROKEN FIRINGPIN.
By Bill P.
VERY DISAPPOINTED IN THIS COMPANIES CUSTOMERS SERVICE!! PLACED AN ORDER ON 11/23/22 AND THEY PROCESSED MY CREDIT CARD ON 11/25/22 AND HAVE NOT PROCESSED MY ORDER AND IT IS 12/9/22. I HAVE CALLED THEM SEVERAL TIMES AND NEVER HAS ANYONE ANSWERED THE PHONE!!! I HAVE FRIENDS THAT PLACED ORDERS OF THE SAME ITEMS 3-4 DAYS AFTER I PLACED MY ORDER AND THEY HAVE RECEIVED THEIR ORDERS. I CANT EVEN GET THRU TO TALK TO ANYONE ON THE PHONE TO ASK QUESTIONS ABOUT MY ORDER. NOT SURE WHAT KIND OF COMPANY THEY ARE RUNNING BUT IT SOUNDS LIKE THEY NEED TO HIRE SOME ADULTS TO BE IN CHARGE!! SENT SEVERAL EMAILS ASKING ABOUT MY ORDER.................... NOTHING. I HAVE HAD GOOD LUCK IN THE PAST WITH BEAR CREEK AND CANNOT BELEIVE THIS IS HAPPENING. ITS LIKE THEY ARE OUT OF BUSINESS!!!
By TOM
Excellent customer relations, fast shipping on a missing part, and fast shipping on orders. Great Company to do business with.
By Carl N.
Recently purchased (2) complete uppers (1) ar10 6.5 creedmoor and (1) ar15 22lr both arrived within days of placing my order both had excellent fit and finish as for the operation I'm currently completing my builds and will update after a trip to the range. Also purchased (1) ar15 complete lower which also shipped very fast currently awaiting delivery of my lower but doubt there will be any issues. Three orders in three weeks it's time to slow down and complete my builds and hit the range. I have many uppers and lowers from BCA and almost always happy with them and if not just reach out to them and they will make it right !
By Joseph D.
For what they offer, it is a great company. They aren't advertising themselves as a premium vendor. They offer an affordable solution to people who might not be in the market for a higher end component. They do however do an excellent job of tailoring their offers to what the customers want. They're new 7.62x39 uppers are full of features other companies ignore. Like an enhanced firing pin and other components to make them actually cycle. I've purchased several uppers from them and they all work well.
By Matthew
Their barrels are alright quality.
By Lucas F.
