BeacolorsReviews of beacolors.com

Response from Beacolors· Apr 12, 2024

Dear customer, We're sorry to hear you've had such a frustrating experience. For free lenses offer, just confirm you have 7 items in your shopping cart. The first level of Buy X Get Y Free Automatic Discount on our website requires at least 7 items. The system will automatically waive the fee for 3 lowest-priced pairs, but this discount cannot be combined with some special coupons. If you qualified for the above-mentioned condition but still have no discounts, then please contact our customer service team with a screenshot proof. We promise you we'll tailor a satisfactory resolution for you.

Response from Beacolors· Apr 1, 2024

Dear customer, We sincerely apologize for the inconvenience this has caused. Your order is now on the way to your place. Please follow the link to track your shipment:https://track.4px.com/#/result/0/4PX3001030624928CN Shipping status: 4PX3001030624928CN China to America 2024-03-31 11:21 Arrived shipping partner facility, usps awaiting item null (5Day(s)) ====================================== Powered by track.4px.com It usually takes about 10-20 days for the item to reach you, and a delivery date will be provided when USPS receives the package. Since the items you ordered come from overseas warehouses, the delivery time would be a little longer, but we will guarantee that the products are delivered to you in good condition. If you are in urgent need of the order, suggest ordering directly from the US warehouse next time. It will only takes 3-5 working days to reach you. Your understanding will be highly appreciated.

Response from Beacolors· Mar 30, 2024

what's your order number? Please Sent me to check. If the product is from two warehouses, it will be split and shipped. If you have any questions, please contact us.

Response from Beacolors· Mar 30, 2024

What is your order number? I'll check it for you

Response from Beacolors· Mar 30, 2024

We have seen your feedback. Is there anything wrong with the lenses you received? Could you please send me the order number? I'll check it for you or please contact our customer service.

Response from Beacolors· Mar 30, 2024

No contact lenses in your contact lens case? Do you mean the product packaging does not have lenses? I don’t quite understand what you mean. You can provide us with photos of the problem you mentioned, etc. by email or through online chat for verification.

Response from Beacolors· Mar 30, 2024

We have seen your feedback, what is your order number? Let me check it for you