Great Customer Service
Chatted with Sonia. Sonia was great with handling my requests & was able to answer all of my questions.
By Chastity C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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398 reviews
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All hair care $10 limited time! FREE Shipping Over $20. HiX, The Science Behind Beachwaver Hair Care Is A Bond Multiplier. Beachwaver Dual Voltage Rotating Curling Irons. Straightening Irons. Wrap Up Bun Maker. Dry Shampoo. Braid Balm. Good Vibes Shamp...
Beachwaver Co. (beachwaver.com) has 398 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
398 approved reviews, newest moderated first
Chatted with Sonia. Sonia was great with handling my requests & was able to answer all of my questions.
By Chastity C.
Beachwaver representative was very helpful! She kept in touch with her trying to resolve a problem I had while trying to place an order. She went out of her way to help and checked pictures I sent her. Thanks for all the help!
By Mariana R.
SHOUT OUT TO ALMA IN CUSTOMER SUPPORT... I made a mistake on my order and had to cancel. I was dreading the process because you know how online/email customer service support can be. I was so wrong. The response to my email was so fast and the real live person on the other end was kind and helpful. I got my mistake order canceled and immediately reordered the correct items. Thanks again, Alma!
By Lisa R.
They are responsive, kind, this is my second beachwaver I purchased. I can confidently say this is not like any other curler trend. It actually is a different experience curling your hair and delivers good results!
By Liz
Honestly such an amazing experience! My curling iron broke and it was just a few months old. They replaced it with no hassle and it arrived literally the next day!!! Thank you so much :)
By Tash
I had an issue where I needed to change the credit card I used. They were so helpful and patient. The customer support, I think are the best I've ever dealt with! They are so understanding and friendly! Thank you so much for making the transaction quick, easy and painless! 🙂
By Mrs. Donna B.
Clara was understanding and awesome!
By Rachel
This company is great! I contacted customer service about an error I made when ordering and they contacted me and had corrected the mistake quickly and completely. I highly recommend them!
By Linda G.