BodegaReviews of bdgastore.com

Mejorable la verdad, entrega muy lenta ...

Good food For friend fries

Love the in store experience (Im not from US so I just go once or twice a year), love the brand, but sorry guys online experience is just not good, either I get the wrong item or half the order and a refund, I had never got the order right.

1/6/2022 I have amended my original post to accurately reflect my interaction with this retailer. Although my order did not go as planned, management reached out to me to come to a resolution and went above and beyond. They were surprisingly transparent, thoughtful, and made clear that they value their online consumers. The level of care that they offered in this instance is very rare and they showed a commitment to customer satisfaction. I think it's important to keep in mind that while you may be dissatisfied with an online retailer, the people fielding your complaints are just doing their job and the issue may be beyond their control. Working retail during the holiday season is brutal, so be assertive, but give them a little grace. That said, there are people behind the scenes at Bodega who genuinely care about their consumers and I hope that the next time I write a review about a purchase from this retailer it will be 5 stars.

Not great but did respond to my issues and resolved them.