BodegaReviews of bdgastore.com

Janky ass Website. DONT ORDER FROM BODEGA. I ordered a product a month ago still no package. It’s no customer service number either so you can’t talk to anyone about your order. FEATURE.COM PACKER.COM PROPER LBC are better sites.Those other sites you’ll have your order in 3-5 days.

These people are quick to accept payments but getting products delivered to customers , oh no, they take their sweet old time. Why does it take 21 days to ship out a product? and why is their no alert or warning that the product will take 21 days to be fulfilled before buying their products. If I had known before it would take 21 days then I would’ve never went through with purchase. But unfortunately, I had to find that out through review websites that it takes 21 days for fulfillment so now I have to sit here and wait patiently.

Great product, HORRIBLE shipping times. It’s unfortunate because I’ve chosen to purchase at other stores because bodega is unreliable on shipping. Waiting over 3 weeks, still have not shipped a few items. Brutal!!!

Bodega fails to realize that the FTC outlines rules for the delivery of customers orders regardless of any so called policy. You can’t just make a customer wait for an unspecified amount of time without their consent. I see in your site terms that delivery’s are estimates but the problem is with order automated emails it states up to 21 days. Unless you say otherwise, you have to abide by your timeframe stated in the email or by the 30 day rule if you want to go with your “estimated shipping”. You have to deliver on that promise or issue a refund if the customer doesn’t agree to an extended delay. Like others have said, I contacted my bank after a failed promise on delivery and no communication on their end about any delays. It’s sad that the the only way to deal with getting a refund is to get the bank involved.

I have had to contact my bank and tell them to investigate and cancel the transaction from bodega as they feel they can leave you waiting for ‘sought after’ products and will not cancel said item after I’ve waited a month for it. Apparently bodega’s policies trump your rights as a customer.

Jeff stop fuc@*** lying you haven't contacted no damn warehouse because they don't have no contact information this place is the worst ever!!! Why haven't the BBB shut this fuc%** up company down???!!!

**ORIGINAL: 03/25/2023** I'm usually pretty patient when it comes to online shopping, but my experience with BODEGA left me incredibly frustrated and disappointed. Honestly, I've never encountered such horrible customer service from an online clothing store. First off, their shipping policy is absolutely absurd. No other online store I've shopped at takes 21 business days to ship an item – it's simply unheard of in today's fast-paced e-commerce world. I understand that shipping times can vary, but this is just ridiculous. To make matters worse, it seemed like BODEGA was taking my order without any intention of fulfilling it within a reasonable time frame. It felt like my purchase was more of an afterthought than a priority. When I tried to reach out to their customer service for an update, I was met with unresponsiveness and a lack of empathy. Finally, after weeks of waiting, my order arrived – but the frustration didn't end there. The quality of the clothing was underwhelming, especially considering the price I paid. It's safe to say that I will not be making any more purchases from BODEGA. If you're looking for a seamless online shopping experience with timely shipping and quality products, I'd advise you to steer clear of BODEGA. Save yourself the headache and shop elsewhere – there are countless other options out there that won't leave you hanging for weeks on end. **UPDATED 05/01/2023** I am utterly disappointed with my recent purchase from Bodega Online. After waiting for more than a month, I finally received my order, only to find out that they sent me the wrong item. It's 2023, and I'm baffled that such a reputable store could make such a grave mistake. I ordered two limited and rather expensive items, and they managed to send me the wrong color. To make matters worse, the color I originally ordered is now sold out. I'm genuinely curious to know what kind of excuse they'll come up with this time. What's even more frustrating is that there's an entire Reddit community dedicated to sharing their terrible experiences with Bodega Online. Many customers are filing chargebacks, not because of the slow delivery times, but because of the messed-up orders even after a month-long fulfillment period. It's absolutely unacceptable for a store of this caliber. I can confidently say that one could order from any other store in the world and expect faster delivery and accurate orders. I am joining the others in reporting Bodega Online to the Better Business Bureau, and I strongly advise potential customers to steer clear of this store. Save yourself the headache and shop elsewhere.

I too have experienced an extended shipping delay and received the same responses as others here. I asked for a refund, as the original confirmation states there are delays and email if you’d like to cancel your order. I was told they will not do this for sale items. The final reply from them was very short and unprofessional. I will not do business here again.