Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
222 reviews
BcengiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our products offer seamless mobile data in 200+ countries — with no contracts, no SIM swapping, and no data expiry. Whether you're a frequent flyer, business traveler, or hospitality provider, Bcengi delivers affordable, pay-as-you-go connectivity that works the way you travel. Used by enterprises, travel agencies, hotels, and individuals alike, we simplify global mobile access for employees, guests, and consumers — all through a single, intelligent eSIM.
Bcengi (bcengi.com) has 222 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 206 reviews with 5 stars · Clear filters
Their chatbot to live customer support was a quick and seamless transfer. Once a live person was on chat, my issue (account update) was dealt with quickly and without fuss. Their service is great, and so is their suppprt.
By David
Rapid and clear support quickly solving the issue. Last overseas trip loved using BCengi.
By Paul H.
Love this esim. Great rates, easy set up, efficient customer service and the new app makes it very easy to keep track of balances and usage. Highly recommended and wouldn't travel with anything else.
By David
I recently added a Bcengi eSim to my phone. I'm not a huge data user, but travel regularly with work to different locations. Bcengi worked a treat and I only pay for what I use. Also had to transfer my balance ro a new sim on a new phone. Their customer service was excellent, prompt and professional. Thanks Misha
By Nathan M.
Super quick response and continued help over several emails
By Stuart W.
Best travel eSim. Great value and excellent customer services
By KM
Clarice was extremely helpful when I contacted support regarding a connection issue I was having in Japan. I never had problems but in recent days, I could not connect. Clarice instructed me to make some adjustments and after trying for about 2 hours, I finally got connected. Clarice was prepared to escalate this issue to a higher level but things started working out just in time. Bcengi is awesome and will be getting ready to use it on an upcoming trip with stops in Taiwan and Korea. Thank you!
By Thomas
Such a quick and detaied reply and able to fix problem instantly and sorry I didn'treply after I fixed it so you could close the ticket.
By Mark T.
