Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
727 reviews
BB WheelsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget.Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
BB Wheels (bbwheelsonline.com) has 727 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
727 approved reviews, newest moderated first
Cheap prices & fast shipping
By Jack D.
Response from BB Wheels· Sep 23, 2024
Jack, Thank you so much for your kind words! We're thrilled to hear that you were pleased with our competitive prices and fast shipping. Thank you, BB Wheels
Everything went well,very professional and productive
By Leon M.
Response from BB Wheels· Sep 23, 2024
Leon, Thank you for letting us and the community know about your fantastic experience with us! Thank you, BB Wheels
Brennan was very helpful on 18-Sept. He identified the hub center rings that I forgot to order.
By Rob
Response from BB Wheels· Sep 20, 2024
Rob, Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with Brennan. Thank you, BB Wheels
Best customer service excellent knowledgeable agent totally professional enjoyed this experience I loved the personal care given for my service! This is an amazing team that works great together.
By Veronica
Response from BB Wheels· Sep 16, 2024
Veronia, Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word. Thank you, BB Wheels
This is the 3rd or 4th time ordering from BB wheels and I have always recieved the best price and fastest shipping. Ordered monday and they were at my door tuesday. Thank you!
By Andrew J.
Response from BB Wheels· Sep 12, 2024
Andrew, We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again! Thank you, BB Wheels
Do not trust any pricing on this company’s website. I, in good faith ordered four snow tires from BB wheels. They took my money, they set up the order, they sent me a shipping status, emailed me a receipt with a picture and price confirmation of the product that I would be receiving, and at the last minute I received a phone call saying that they and the distributor of the tire screwed up, and the product was no longer offered for the price that was agreed upon at purchase time. The price, in fact doubled. The choices were: take the tires at double the price or get a refund. This company’s inventory problem now became my problem. I am now reaching out to the FTC, BBB, the state attorneys office in Minnesota where this company is located, and my Vermont state attorneys office, as well as my senators, Peter Welsh and Bernie Sanders to shed light on these crooked business practices. If you advertise a product for a certain price and I, as the consumer purchases that product and is charged for that product, you need to deliver that product at the agreed-upon price. The company’s errors or bait and switch tactics should not become the consumer’s problem. As of this review, the company is still listing the product that I, in good faith purchased from them, for the same exact price which they agreed to sell them to me for originally. Just waiting for the next sucker, I guess. Shame on you! I am a senior on a fixed income that got suckered into a low discounted rate, in order to be able to drive safely in the snow, only to have the rug pulled from under me.
By JGV
Response from BB Wheels· Sep 16, 2024
Jorge, We regret to learn about your recent experience at our store. Our commitment is to deliver outstanding customer service, and we are disappointed to hear that we fell short of your expectations. Regrettably, the tire you were seeking is no longer available, as it was incorrectly listed on our website and has since been removed. We sincerely apologize for any inconvenience this may have caused. As a family-owned business, we take great pride in assisting customers of all ages and strive to provide the same exceptional deals to everyone that we offer to our own families. Thank you, BB Wheels
I was having a difficult time finding wheels for my 1999 35th anniversary edition Ford Mustang. But the associate here found the Old School look that I was looking for in short order.
By K.C. C.
Response from BB Wheels· Aug 27, 2024
K.C., Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Thank you, BB Wheels
Great customer service help and unbelievable next day shipping. Had to purchase complete set of wheels on two different orders and they shipped together. Awesome
By Jerome J.
Response from BB Wheels· Aug 27, 2024
Jerome, Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon. Thank you, BB Wheels
