Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
727 reviews
BB WheelsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget.Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
BB Wheels (bbwheelsonline.com) has 727 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
727 approved reviews, newest moderated first
Great customer service. I would definitely buy again from BB Wheels. Thanks for all the help.
By Todd Von H.
Response from BB Wheels· Dec 11, 2024
Todd, Thank you for your wonderful feedback! We’re so glad you had a great experience with our customer service. It means the world to us that you’d choose BB Wheels again. If you ever need anything, we’re here to help. Thanks for your support! Thank you, BB Wheels
I ordered a set of expensive tires for my tires and had them put on within 5 days found out one of the tires was out of balance bad so I called and they said you can send the informations from the tire shop and we might be able to help or you can just buy another tire and hope that the manufacturer can give you a refund all I wanted was a tire that would balance out like the other three I wish they would just make it right and if they are a family buisness you would think they would
By Hunter D.
Response from BB Wheels· Dec 11, 2024
Hunter, we understand your frustration and want to assist you. However, we are unable to diagnose the issue with your tire if communication is interrupted and the necessary information is not provided, and our phone calls are being hung up. To proceed with warranty assistance, we will need the tire readouts indicating the excessive weight. We appreciate your cooperation and look forward to resolving this matter with you. Thank you. BB Wheels
What a wonderful place to order tires this is our second time and each time we have found the prices at the lowest and the extend insurance is awesome so don't forget to add it definitely paid out when we received a screw in our tire .Very pleased 😁
By Sarah S.
Response from BB Wheels· Dec 11, 2024
Sarah, Thank you so much for your kind words and for choosing us again! We’re thrilled to hear you found our prices competitive and that the extended insurance came in handy. Your satisfaction means a lot to us, and we’re so glad we could help when you need it. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future. Thank you, BB Wheels
Very easy to navigate the website! No hassle at all and I got my product very promptly!! Got my order done with zero issues at all! Definitely will be shopping with BB Wheels in the near future 👍🏽
By Julian
Response from BB Wheels· Dec 10, 2024
Julian, Thank you so much for your kind words! We're thrilled to hear that you had a smooth and hassle-free experience navigating our website and receiving your order promptly. Your satisfaction means the world to us, and we can't wait to serve you again in the near future. Happy shopping, and thanks for choosing BB Wheels!
Fast shipping excellent prices and excellent products this is the second time I have purchased wheels from BB Wheels and I will continue to be a customer in the future! ⭐⭐⭐⭐⭐
By T.J. L.
Response from BB Wheels· Dec 6, 2024
T.J., Thank you for your wonderful review and for being a returning customer! We're delighted to hear you’re happy with our fast shipping, excellent prices, and products. We look forward to serving you again in the future! Thank you, BB Wheels
Troy was very helpful. He made the extra effort to ensure that I had the correct wheels. I ordered 16” wheels and my SUV uses 17” wheels. I put winter tires on the 16” rims. I’ve used this setup for several years without a problem. Again, he took the time to double check that this setup will work.
By Michael F.
Response from BB Wheels· Dec 5, 2024
Michael, Thank you for your wonderful review! We’re thrilled to hear that Troy was so helpful and went the extra mile to ensure you had the correct wheels for your setup. It’s great to know that your 16” wheels with winter tires have been working perfectly for years. We’re always here to make sure everything is just right for you. Thanks for trusting us, and we look forward to assisting you again. Thank you, BB Wheels
First off: the cost of these rims are incredible! For what other sites want for them i feel like i bought 1 and got 3 free, with free shipping! Quickly responded with email explaining when they will ship...
By James
Response from BB Wheels· Dec 2, 2024
James, Thank you for your feedback and patience during this busy holiday season. We understand how important clear communication is and apologize for any inconvenience. Please rest assured that we're working on processing your order and will provide updates, including tracking information, as soon as they become available. If you have any questions in the meantime, don't hesitate to reach out to our customer service team—we're here to help Thank you, BB Wheels
Tires were at a Great Price and delivered in a few days, Thank you
By Kevin N.
Response from BB Wheels· Dec 2, 2024
Kevin, Thank you for your feedback! We appreciate you taking the time to share your experience with us. Thank you, BB Wheels
