Great products will definitely be…
Great products will definitely be buying from you again
By Dan H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
665 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop gas & charcoal grills, outdoor kitchen equipment, pizza ovens, & more at BBQ Guys! Build your perfect outdoor kitchen with free shipping on most orders.
BBQGuys.com (bbqguys.com) has 665 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
665 approved reviews, newest moderated first
Great products will definitely be buying from you again
By Dan H.
This is our second order from BBQ guys and both times were above average processes. The prices were great and the shipping was super fast
By Christy
Product showed up early and was packaged very nicely! Great Service
By Jeff G.
Ordered a replacement igniter kit for my grill and it was promptly shipped out. I received it a few days later! Excellent service!
By Denise H.
The entire process was great. I would like to see additional images/video on products lines. I think manufacturer need to spend money it this area so you can link to your purchasing experience. All in all GREAT!
By Robert H.
Very easy purchase experience. Great prices. Purchased on Monday, grill arrived on Wednesday. Shipping through R+L Carriers was great. Everything arrived in perfect shape, very well packaged. I recommend BBQGuys.com!!
By Consumer
Isaac was absolutely amazing during the whole experience! He helped us choose the best units to fit our needs! Thank you Isaac!
By Rick and C.
Great experience. Website was good and easy to find what I needed. The shipping was very quick. I made a mistake on the fireplace I ordered. I was able to chat with a rep to resolve the issue and right fireplace is on its way.
By Farley