BBQGuys.comReviews of bbqguys.com

quick in delivery

The service and quality of the product was great!

BBQ Guys gets four Stars however (Please) address the shipping supplier you use for large/ heavy items and or provide shipping options to the customer.

Mike Dodd was fantastic to deal with. Best deal and great to deal with.

The website was clean and easy to use. They shipped my products earlier than expected and it all worked great.

delivered my Blackstone quickly and in great shape

I called to place an online purchased for the Lakeview Woodlake 43-Inch Rectangle Wood Burning Fire Pit - Black - SC-946-NST from BBQGuys, as I truly needed support to get a better understanding of the actual size, and proper setup. Mike Dodd answered my call and OMG! He was absolutely amazing. This has been one of the best customer service experiences I've ever had. Mike was extremely knowledgeable on the fire pit I purchased, and gave me exact measurements of the inner pit, which allowed me to imagine the flame size; furthermore, he gave examples of different types of firewood and how to research them. Mike also provided an estimated time of delivery and insurance options. Thank you Mike for all you do. Great customer service can be the start of a great day.

Not a fan. Paid them almost $5000 and got a Coyote grill with a sensor that did not work. They told me to go to make a warranty claim on the manufacturer. This is for a sensor that could be mailed in an envelope. In my world, if you buy something from a seller, and they ship something defective, they should make it right.