Billionaire Boys Club IcecreamReviews of bbcicecream.com

The item I ordered wasn't quite as it appeared on the website - I followed the returns process (rtn by tracked post, and emailed confirmation of posting) and got refunded after a couple of weeks However, it was unclear if I would receive a refund initially. Customer Services could do with improved customer communication and expectation management - particularly given the price people pay for BBC clothing. Delayed response or no response, and ambiguous refund dates will perpetuate negative reviews that could be avoided with more informed updates

I buy lots of thing from billionaire boys club and really lie there produce very nice quality and staff replied when I asked when my item will come I do recommend this brand

Ordered from BBC, returned the item (which they charged me to do). Provided tracked proof of delivery and they have since ignored my emails and are refusing to refund my money. It seems this is standard practice for them. It has been 30 days since they received my returned item. Only way to get your money back is through a card dispute.

Wish I could give it zero No customer service whatsoever Have completely ignored five emails and the phone line is not staffed just an answering machine. They charge over £5 to return items and I am still yet to receive a reply let alone my money back. Overpriced scam artists

Spent a lot of money on my order, received it with an item missing. Tried contacting them and nothing has been resolved. Returned my order and I have not received a refund (even though it was sent back within the two weeks refund period). I have emailed the company over 10 times and tried calling them, they do not answer the phone. Will be taking this issue further.

About to take legal action against these for not refunding a returned item, through the small claims courts.

Ho effettuato un ordine il 28/11/24 , una zip hoodie grigia M, partendo dal presupposto che l’ordine ha impiegato 14 giorni ad arrivare ma non è tanto questo il problema. Una volta arrivato il pacco la brutta scoperta, la felpa che mi è stata inviata non è per nulla conforme a quella ordinata, ne nel colore ne nel modello. Non comprate su questo sito il customer service non risponde e se rimandate la roba non vi ridanno neanche i soldi. La felpa che mi avete inviato fa anche pena e mi ci pulirò il sedere. Non comparte su questo sito di cacca siete schifosi.

Non-existent customer service. Made an order and return within the 14-day timeframe and used tracked delivery. Package was delivered and signed for but no response from customer service over the past month. Have reached out multiple times via email and called their service number to no avail. Avoid purchasing from these lot. You will receive no support or response in due time. Will be taking legal action and reporting to trading standards. BBC Order#BBC153885