Better Business BureauReviews of bbb.org

Useless. BBB does not fo any work. They get both sides story and typically sides with the company without reading, analyzing it investigating the facts. Do not waste your time. I suggest reaching out to a state office or the office that implements policies, rules and orders for the business to abide by. Who gives them license to do the business they are in BBB operations is worthless to consumers

[www bbb org] website gives page error, "403 Forbidden". How can one actually trust a site with such an error message, consistently?

Anyone who trusts the BBB to recommend a business needs to be aware that this organization (i.e. nonprofit and is not taxed) uses its past (very past) reputation to allow companies to purchase their A+ ratings through "membership" fees. Example: LaserShip currently has an A+ on BBB.org despite 1026 complaints in the past three years. In fact, BBB.org currently has a message at the top of their LaserShip page indicating that "due to the high volume of complaints received for this business, BBB publishes 1 out of every 10 complaints handled through our conciliation process." That should fully illustrate the "reputation" of the BBB.

BBB Youngstown does nothing to protect the business that pays to be a member from false reviews. Very Sad. Will not be renewing membership after over 10yrs being a member.

I have been in business for 20 years. The BBB has never interfered with my business until now. 2021 the BBB has my business on their profile. ALL INCORRECT INFORMATION. When I contacted them they stated there is nothing they could do about it. I reminded them of what they claim, they state "We hold ourselves to high standards for honesty, transparency, fairness, and integrity". I was told I could become a member and could correct all this incorrect information. This is extortion. Moreover, I have learned that business that pay their membership have good ratings, those that don't have low ratings. THE BBB IS NOTHING MORE THAN SMOKE AND MIRRORS.

Took the car to Calverts Auto shop for a squealing sound, the mechanic replaced and reinstalled several parts including the belt, after not being able to identify the problem, my belt was reinstalled incorrectly and slipped off some of the pullies, luckly, we made to the hospital and back home safely before discovering it. The next day took the car to Firestone, my belt was destroyed. Even with the receipt for the new belt and installation, and pic of my perfectly, good belt, the BBB sided with Calvert's and just closed the case. THEY ARE USELESS

I recently put in a complaint with the BBB and a review of a business. The issue was not resolved by the business and the BBB automatically said my complaint was satisfied. I then tried to let them know the outcome and the BBB did not even care. Basically if they already closed the complaint as solved it stays that way. Well my trust in the BBB is gone and the company I complained about has had numerous issues with double charging customers who are setup on auto pay. Tons of bad reviews and the BBB has them as an A rating. The BBB is a joke, we consumers will just have to keep reviewing the reviewers and look to other customer reviews to get the truth about a company.

They give a horrid shipping partner company (Pitney Bowes) with hundreds and hundreds of bad reviews on every site, including on the BBB site itself, an A+ rating!!!! Do companies pay the BBB to receive good ratings? Is this another Yelp scam?