Had an issue with my testing kit and…
Had an issue with my testing kit and Elizabeth from customer service right away sent me a new kit free of charge.
By Ivann
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
92 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dynamic nutrients for an extraordinary you.Supplements designed to help you do what you do, better.
Baze (baze.com) has 92 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
92 approved reviews, newest moderated first
Had an issue with my testing kit and Elizabeth from customer service right away sent me a new kit free of charge.
By Ivann
thank you for your report and vitamin suggestions! And a special thanks for your very quick response to all sorts of questions. Enjoy!
By Loni G.
When I had a problem they were really helpful and took care of it right away.
By Peggy M.
Response from Baze· Feb 18, 2020
Hi Peggy, We're always happy to help! Thank you for your kind review. Warmly, The Baze Team
So far I'm less than thrilled about Baze, after three weeks there still are no results. This is exactly why customers move on to other providers, You would think they are building a tesla with this wait time. I was so excited but that is gone now for Baze. Really need to get your act together for testing timelines, not acceptable
By Antony S.
Response from Baze· Feb 14, 2020
Hi Antony, Thank you for reaching out! Since this is the first I've heard about your result taking long, I've spoken with our lab to determine its status. I've followed up with you via email, so please check for an update! In good health, The Baze Team
I have enjoyed my experience and interactions with Baze and would recommend to all those look at it👌
By Wayne M.
Simple to use test kit, single day packs are handy.
By Laura G.
Excellent service, painless product, easy to take vitamins. Especially love their social media accounts because of the education value they provide.
By Evie
Response from Baze· Feb 3, 2020
Hi Evie, We're so happy you're enjoying Baze and follow us on social! We're always striving to make sure our values of accessible and personalized nutrition shine through. --The Baze Team
Quick response and solved my problem fast.
By Lacy M.