Customer service is amazing!
Customer service is amazing!
By Kathleen R.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
92 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dynamic nutrients for an extraordinary you.Supplements designed to help you do what you do, better.
Baze (baze.com) has 92 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
92 approved reviews, newest moderated first
Customer service is amazing!
By Kathleen R.
Responsive and easy to resolve! Jenni replied to my email quickly - and did the same with each subsequent response. She was clear in explaining what I needed to do and what she needed from me - which eliminated extra steps. My question was answered and a resolution was provided readily. Thank you!
By J M.
Very quick and eager responses to questions and also for correcting any mistakes.
By Mona M.
Response from Baze· Nov 4, 2020
Hi Mona, Thank you so much for the kind words! We are happy to hear that you have found our Customer Care team to be of help. Please don't hesitate to reach out to us at [email protected] with any questions or feedback in the future, as we are always happy to assist. In good health, The Baze Team
Before I even received my results, Juliana was on top of things and made sure she understood my concerns and what needed to be addressed. I’m super excited to go on this journey with Baze, thank you for the excellent customer service so far!
By Sarina M.
Response from Baze· Oct 5, 2020
Hi Sarina, Thank you so much for sharing your experience so far! We are so glad to hear that our Customer Care team could be of assistance, and we are also excited for you to be getting started on your Baze journey! Please don't hesitate to reach back out anytime at [email protected], as we are always happy to help with any questions or concerns you may have along the way. Warmly, The Baze Team
I have to admit, this product seemed somewhat confusing and too good to be true, but based upon other reviews here, I gave it a try. I've been starting to learn about the importance of vitamins and this company was the only one I could find that didn't require a lab visit, so I took the plunge. I'm now hooked on baze - I ordered a test 4 months ago which unsurprisingly showed meh results. I then took all but one of the vitamins they recommended for me and just got the results of my second test back and WOW, all my vitamin levels (except for the one I didn't take (their magnesium pill was too large for comfort) went to optimal!!! I honestly can't believe this system worked so well, and it explains the subtle increases in energy I started to feel as well. I would have never been able to guess what I did / didn't need by myself, and love that they keep it simple to just 10 core vitamins. I'm not one to write reviews, but in this case I just had to - thank you Baze! :)
By Tiff A.
Response from Baze· Aug 18, 2020
Hi Tiff, Thank you so much for your thoughtful and kind feedback! We are so pleased to hear that you are experiencing the benefits that our Baze approach offers. If you ever have any questions or concerns along your Baze journey, we are always more than happy to help at [email protected]. Warmly, The Baze Team
Asked to have a particular supplement removed from my monthly pack, and it was received and responded to almost immediately. Thank you! :)
By Matthew A.
Response from Baze· Aug 18, 2020
Hi Matthew, Thank you for your review! We are so pleased to hear that our Customer Care team promptly responded to your request. We are always happy to help, so please don't hesitate to reach back out to us at [email protected] with any questions, concerns, or requests! Warmly, The Baze Team
Customer service is great. Responsive and knowledgeable.
By John
Response from Baze· Aug 18, 2020
Hi John, Thank you so much for the kind words! We are happy to hear that you have found our Customer Care team to be of help. Please don't hesitate to reach out to us at [email protected] with any questions or concerns in the future, as we are always happy to assist. In good health, The Baze Team
Baze is the best vitamin and holistic wellness company around! Not only is there testing back by science (blood test when many other companies have surveys), they also have an amazing staff of qualified dietitians. They are always available to discuss personal goals and provide critical insight. 12/10
By Pat
Response from Baze· Aug 18, 2020
Hi Pat, We're so happy to hear that you are enjoying your Baze experience. Thank you so much for your kind words and feedback! Warmly, The Baze Team