BaubleBarReviews of baublebar.com

I'm in love with Baublebar. I made my first purchase one week ago, and my second today. I just can't resist. The products are trendy, durable and exciting. Plus, the shipping was incredibly fast, and I really enjoyed the hand-written note accompanying my purchase. Looking forward to all future baubles!

I seriously don't know what the other reviewers purchased at baublebar.com that led them to post such glowing reviews, but my experience was truly a one star rating...zero if it was possible! I bought some Stila makeup at Ulta and received two $10 gift cards to Baublebar.com. I ordered 2 items for my 13 year old daughter. Both of the items were on clearance/sale at around half off the normal price. One was a pair of "ear crawler" earrings and the other a stretch bracelet. After applying my $20 in gift cards and getting free shipping, I paid $4 out of my own pocket. I'm super glad that I only spent $4 for this garbage. Even my daughter thought the quality was ridiculously bad. The earrings honestly look like something you'd get out of a gumball machine. I'm completely serious about that. They feel like they are made completely of plastic. The website says they are metal, but it's got to be the absolute cheapest metal I've ever seen. The "gems" are definitely plastic, and look exactly like what they are...plastic. Total garbage. The bracelet is also cheap metal, but seems to be at least "real" metal. The gems are again totally made of plastic. This one is a little higher quality that gumball machine fodder, but not by much. The stretch band holding the piece together is that super cheap stretchy fishing-line looking junk you find on a child's jewelry. I would have been truly ticked off if I had paid their CLEARANCE price of $12 each. Remember, that's half off the original price!!! They were selling this garbage at @24 each! I went to Kohls and found jewelry for $12 that was 10 times better quality and 100 times better looking. Do not shop here. Unless you like looking like you bought your jewelry for 50 cents from a gumball machine. Now, about the service I received during my transaction with baublebar.com: I found their website to be fairly straight-forward and easy enough to navigate. I experienced no problems with shopping on their website. It was simple to select the items I was interested in purchasing and place them in the cart. The online checkout process was also very straight-forward, and I experienced no issues with checking out. The items were delivered on schedule, according to the email I received from baublebar.com after I placed my order. The packaging was nice, and the items were packed securely and attractively. The items I ordered were specifically marked as "final purchase, no returns/exchanges", so I did not attempt to contact the company for customer service. Their service was not bad in this regard. The items were just of terribly sub-par quality, and as such, it would have been futile to contact them for remedy (final purchase and all). I have given them a one star rating because I believe that a company should not sell inferior products. I believe that this is a service related problem, especially when the inferior quality items are sold as "final purchase, no return/exchange" so that the customer has no option to be refunded for the garbage that they received. That, in my opinion, is terrible customer service.

These guys are good sellers, they offer good quality and bright, modern design. Shipping is always faster than expected.

I love purchasing from BaubleBar.com!!! I love wearing their jewelry and the free shipping is a nice perk. I did have one necklace that broke and so I contacted the Customer Service department. Nikki at the BaubleBar SWAT team was very helpful and sent me the directions to return my necklace to get repaired. It took about a week and when I received the repaired necklace back she also included some cute, stud earrings that matched the necklace as a nice surprise! I definitely would recommend BaubleBar to anyone looking for wonderful jewelry to wear!!!

One of the necklaces I ordered from Baublebar brome the first time I wore it. I emailed them and within an hour and with 2 simple emails they had shipped me a replacement. So helpful and pleasant to deal with. And every piece I've ordered from them is wonderful.

This brand has gone above and beyond my expectations, from customer service, to products and packaging they have it all. My mother in law ordered me two necklaces for my birthday and one came broken in the mail, so I emailed baublebar and asked about it. Not only were they quick to respond, but they did not make me go through the hassle of shipping my necklace back. They gave me in-store credit and even helped me pick out a new necklace. When my new bauble bar necklace arrived I got a free "welcome to baublebar" dainty necklace, a handwritten note from one of the specialists, and ANOTHER super cute free necklace. I am extremely pleased with this brand. I will definitely order from them again and again. It is hard to come around good customer service like them!

shopping cart site a mess. Had to physically enter shipping and billing address although both the same.

Easy website to navigate