BattleBeaverCustomsReviews of battlebeavercustoms.com

I bought 2 controllers from BB for each of them the same problem after a few months only the right paddle (for slide) simply no longer works, obviously no guarantee on that I strongly advise you not to buy this controller, you should rather go towards mass distribution controllers like the dual sense edge or the vitrix.

Terrible company to deal with, I have purchased 3 controllers now and they have all had problems with stick-drift. The policy is 15 days refund but the controller will show signs of it after a month or so. It's not worth it honestly.

First Xbox controller I got from them was great and is probably the best controller I will ever own. The second controller I got from them was a PS5 controller which seems ok, but I have no experience with these and the right thumbstick is definitely looser than the left. The third Xbox controller I bought from them had a completely faulty right thumbstick. I could literally get my reticle to move right by pushing the thumbstick left. Even as a repeat customer, I had to pay $15 to ship the controller back to them, after which they only refunded me about 75% of the purchase price despite the fact the controller they shipped me was broken and clearly not built from a new OEM controller. Won’t buy from them again.

After 8 months of using the controller, the R1 trigger no longer responded. This famous “mouse-click” technology doesn't work when I hold down the button. Which is very annoying for Call of Duty. The only response I got from the service department was that the product was no longer under warranty, and all costs would have to be support by the customer. We are talking about 100 dollars for ship and repair.

i am not satisfied with the custom controller builder because i do not have the option to select wood a b x y buttons and triggers on my (custom) controller

I purchased a controller for €360 from Battle Beaver and was shocked by the poor quality of the product. The front and back don’t fit together properly, there’s a creaking noise, and it feels like a screw is missing. When I contacted customer service, they told me this was “within the range of acceptance” and not a reason for a return. This is absolutely unacceptable for the price. To make matters worse, I’m expected to pay €50 for return shipping to New York, despite receiving a clearly defective product. I’ve bought several controllers from Battle Beaver before, and almost all of them had to be sent back for repairs after some time. But being asked to accept a defective product right from the start is a new low. For this price, I should be able to expect quality. I’m very disappointed and cannot recommend this store.

In short: their thumbsticks last less than a year, they have purposely made it extremely difficult to replace the non-interchangeable thumbsticks on their custom controllers, and when you buy new thumbsticks, you might receive thumbsticks that don't fit the controller properly due to poor quality control. I have original PS3 controllers that I used until 2023 that hadn't even started to show wear on the thumbsticks. The thumbsticks on my original PS4 controller never wore out either. But the thumbsticks that came with my custom Battle Beaver controller lasted less than a year. When you open your Battle Beaver controller to replace the thumbsticks, Battle Beaver has fastened the internals in such a way that it's extremely difficult to take them apart, with no visible way of doing it, as if they've been glued down, which is completely unnecessary. I've modified several DualShock 4 controllers, and the internals always pop out once you've detached the wires and unscrewed the screws. The internals in the custom Battle Beaver controller will forever be as loose as the stock controller once you've managed to pry the Battle Beaver controller open, so why fasten them down so damn hard in the first place? Battle Beaver stated on their website that customers could replace the sticks by themselves. Thanks to their unnecessary practices, I ruined my custom controller; one of the face buttons stopped registering presses. The last time I bought new thumbsticks from Battle Beaver, one of the sticks was too big for the controller shell and would get stuck, so I asked for a replacement, but Battle Beaver issued a refund instead, so I ended up with a useless pair of thumbsticks that I paid customs duties for.

Garbage controller 300$ controller doesn’t work so I pay 120$ to send back to get fixed and they send it back with the same issue never buy one