Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
21 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Batteriesup is listed under Appliances & Electronics.
Batteriesup (batteriesup.com) has 21 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 15 reviews with 1 star · Clear filters
This company failed to deliver a battery, saying it would be back ordered for months. My requested credit took weeks to finally happen, only after a parade of emails to them. The credit was less than the invoiced amount. They have failed to respond to any of my emails. DO NOT ORDER FROM THIS "COMPANY"!
By Dave G.
I purchased two Vanon 18v NiMH batteries for my Dewalt tools, and a replacement battery for a Dyson DC 44 Animal. I ordered a type-A battery, but this place sent me a type-B, and then tried to tell me that is what I ordered. After a few emails back and forth, they did send an RMA, but guess what, I had to pay shipping! Shipping a battery costs more than double the usual charge, and is more than half what I paid for the thing. Not worth it. Will order from somewhere else where they can at least get the order right. Also, the Vanon batteries don't last any longer than the Dewalt stuff and have to be force-fitted into the charger. Will not order again.
By Kenneth G.
For GreenWorks 40V 5.0Ah Battery Replacement | Lithium Battery 29472 29462 Battery For GreenWorks 40V G-MAX Power Tools (Not for Gen1) × 1. It lasted for 2 months and 4 charges. Junk.
By tom C.
Well my bad.This is Vanon under a new name.Got ripped off again once and fell for it again.They will not charge & fall out of the tool.Sent e mail, no response
By JDavid
Although I didn't order directly from Batteriesup, after reading the reviews it became apparent to me that dealing directly with a Chinese company is a crap shoot and be prepared to be ripped off in some fashion. Don't buy from them. Gez - thay can't even write in English and if you're going through PayPal you don't have much recourse afterwards. Don't do it.
By David P.
watch out. I placed one transaction that was flawless, the next one right after i placed the order my bank text me that i had a charge in china. my bank stopped it. I canceled the second order promptly. That was the only part that went right, Batteriesup did cancel and credit my account.
By Dennis L.
Very Deceptive website. Shows you a picture of one battery. The one you want and sends you the one in the written description. Don't buy from them.
By Ron G.
