GREAT CUSTOMER SERVICE
Cell phone not charging. Zach performed a complimentary cleaning/checkup and found the charging port dirty. Cleaned the port and returned the phone without charge. GREAT CUSTOMER SERVICE!
By John
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
347 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We sell and recycle batteries for everything. Battery Experts serving personal and business needs. Visit your local Batteries Plus store or request info to own a battery Franchise.
Batteries Plus Bulbs (batteriesplus.com) has 347 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
Showing 69 reviews with 5 stars · Clear filters
Cell phone not charging. Zach performed a complimentary cleaning/checkup and found the charging port dirty. Cleaned the port and returned the phone without charge. GREAT CUSTOMER SERVICE!
By John
I needed a new I phone battery and they were able to change it out right there and only took 15 minutes. They were great! Would recommend Batteries Plus to anyone who need assistance. And the prices were very reasonable!
By Bonnie Quinn B.
Mike and Kyle were extremely helpful when I visited the Salem NH store on Feb 24 2021. It was such a pleasure to encounter such helpful staff. Good job hiring quality people.
By Katy A.
Can't say anything about the whole franchise, but I am very satisfied with the service I got today at Woburn, MA location. These people are great!
By Yefim
Car wouldn't start on a cold winter day (had warnings, knew it was the battery). While letting the car idle, I found Batteries Plus and ordered online. Got a confirmation it was ready late that day and called to ask if I needed an appointment (no). Went in and they swapped out my old corroded battery. They even recommended (and helped with) cleaning the old corroded terminal before installing the new one. I was able to do work the whole time. Super fast, great customer service. Thanks Troy!
By Amanda
Stopped in to see if they could help with my iPad screen and they were more than willing to help me. My screen protector is what was broken the helped me put my iPad in my new case they were very nice and helpful. This is the second time I’ve been there and both times they helped me out
By jamie M.
got screwed at BEST BUY on lap top charger. They recommend trying Batteries PLUS Blubs The Salesmen Double check charger & found the rite one VERY HAPPY WITH SERVICES& PRICE NORTHGATE STORE
By Roger P.
Since October 29, 2020, I was unable to use the mobile hotspot feature on my cell phone. I contacted T-Mobile customer service multiple times, I even went to 2 of their stores and they were unable to fix/diagnose the problem. They did however, try selling me another phone! Frustrated, today, I went to the Batteries Plus Bulbs store on 4 Street N, St. Petersburg, FL. I spoke with a young man named Brian who, out of the goodness of his heart, was able to in a minute or two, figure out the problem was the mobile hotspot setting. Plus, he fixed it. OMG. I am beyond grateful. Thank you so very much for your kindness Brian.
By Angela