Basis Pet (Not Basic Pet)Reviews of basispet.com

Couldn't be happier. The bowls are great. The stand is sturdy and well constructed. This reaffirms my commitment to buying American.

I ordered two stainless steel dog bowls for a new puppy that we will be bringing home in a couple of weeks. Always concerned about buying safe products for my pets, I ordered from Basis Pet. I'm so glad I did. My bowls arrived quickly, in excellent condition and I am extremely happy with the quality. When my little guy outgrows his bowls, I will be back to order the next size up!

We've purchased several small risers and stainless steel bowls and they've worked great for our small dogs. We feel that their products are safe, unlike a lot of pet products out there, and they look great & are easy to wash by hand. They always ship out quickly and their packages arrive safely in excellent packaging.

I'd looked for quite some time for stainless dog dishes made in the USA and stumbled across the Basis Pet site. Best "stumble" I've ever made ! The quality of both dishes and stands/risers is awesome and can be achieved only by a crafts person who takes ultimate pride in what he makes. They are crafted beautifully (even the underside of the wooden stand is routered!) for both function and esthetics. Included are care instructions as well as an invite to call or email with additional questions. It's interesting to me that every "pet person" who has seen these in my home has, without prompting, immediately noticed and admired the bowls and stands. As is probably recognized by now , I'm so impressed with what Basis Pet produces and plan on ordering for my cats as well. It's gratifying to be dealing with someone to whom pride is obvious in what he makes. Kudos!

First, Basis Pet provides an excellent, quality product made in the USA. Secondly, there was a minor issue with my order and they gave multiple options for me to choose how I wanted it resolved. They always respond immediately to requests for information and this is important to me as a diligent consumer. I definitely recommend Basis Pet to conscientious buyers looking for healthy pet products and great customer service.

GOOD PRODUCTS, SHIPPING, AND OVERALL SERVICE.

I wanted food & water bowls which would be safe for my cat & would last many years. I've always heard stainless steel are the best choice. Because of that I bought 2 of those type of bowls at PETCO & PetSmart. In both stores I chose the most expensive ones thinking they would be of better quality. It never occurred to me that they would sell items that could harm my beloved cat. After using the PETCO bowl for the 1st time it began rusting. I searched online reviews & found out that I had purchased 2 low quality stainless steel products made in India. They are so harmful for pets' health that there had been a recall for both brands in previous years. Nevertheless, they were still selling them at PETCO & PetSmart during this summer (2015). Fortunately my cat only used them once & didn't get sick. I immediately returned both bowls & researched for a trusted & local product. That's how I got to know Basis Pet. It's a US family owned business. Their website has a lot of information about the importance of choosing a certified stainless steel product. In addition they have a money back guarantee. Everyone loved them at Amazon & many other pet related websites, therefore I decided to order 2 bowls. Ordering was easy & even though I live in Puerto Rico my bowls arrived in less than a week. The package includes very detailed instructions on how to clean & use the products. Because of that, and their great customer service, Basis Pet has answered me more questions about feeding bowls that my own Vet. The "real" reviewer, my cat, love the bowls since day one & is spilling substantially less food on the floor. She seems very relaxed & happy whenever she approaches her feeding area. I am very grateful to have found a brand that is a completely safe option for my animal companion.

This is an awesome product. I was looking for a good quality bowl for a puppy, that will last and will support pets health - pretty basic, they eat from it every day. First I checked big brand stores for stainless steel made in the US , but I couldn't find anything. Because this is an item we are going to use for years to come I wanted to get something made in USA as I believe the quality is better and I love the idea to support people who made an effort to create things here. The owner really takes pride in his work and that shows. If I can spend my money here I rather do that. This bowls are great, it was a pleasure to open the package and see such pretty product - you can't find those in stores. They are also sturdy, won't break or get chewed (like plastic ones) by a puppy. They have some weight and do fine whiteout holders. I ordered 2 medium ones, which will be perfect from puppy to adulthood. If you are looking for a quality bowls, these are a super choice.