Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
310 reviews
BaseusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Baseus stands for “Based on Users”, a consumer electronics brand creating seamlessly practical and aesthetic products, that integrate design, research and development, production, and sales.Our product catalog covers chargers, audio, lights, home appliances, car accessories, phone protectors, and more, catering to the authentic demand of over 300 million users worldwide.
Baseus (baseus.com) has 310 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 122 reviews with 5 stars · Clear filters
Nice and easy to set up piece of equipment. Ordered this and it arrived earlier than expected and the setup was a breeze. The only downside is that there trees around my house so I don’t usually get enough sun to charge the camera and I have to take it down every week to charge it but I am planning to run a hard wire to it so as to charge it continuously.
By VICTOR I.
The charging speed of this unit is impressive, and its versatility is a significant advantage. While I had anticipated a slightly thinner design, I have encountered no other issues with the unit.
By Mayoo
Wonderful products & customer service right on point. Love it
By Soumaila D.
Fast and easy purchase. The quality is amazing and long lasting battery.
By The J.
It’s easy to use, charges pretty quickly and then charges your phone/ iPad quickly too. It’s easy to carry with you in a purse or small tote so it’s always available to charge your pieces when needed.
By Elaine G.
Como siempre Baseus sobrepasa las expectativas! Tengo varios productos de la marca y todo es de excelente calidad y precio. 👌✅
By Alejandro
Gerät war nicht so wie es sollte , habe mich nach 3 Monaten beschwert ....und ohne Probleme Geld zurück . Danke
By Schummel
Update October 2026: I've been using all day for most of the year now and they have been absolutely fantastic. I got Baseus Bowie MC1 Pro Open-Ear TWS Earbuds directly from the website, though interestingly they seem to send through Amazon which is reassuring, as well as they had a delivery promise option for a small fee. The headphones fidelity I find outstanding, plus good comfort for wearing all day. All working day battery life for such a tiny thing. And they are waterproof which makes them unique. I've tried other headphones form factor and this open ear style is far superior for my needs compared the format of the typical brands.
By John
