I can not recommend this company to…
I can not recommend this company to anyone. The quality of the job I received for the price I paid was absolutely poor and disgraceful. The job was issued to a sub contractor who saw a get rich quick scenario and rushed to blow the job out in 1 day. A job which should have been 2 to 2 1/2 days for a proper quality job. While the guys them selves were pleasant the quality of what was done was poor and not what was discussed. They were to install a water proofing system in 3 levels of my basement. Install 3 sump pumps and slab a crawl space with a smooth finished floor. They did not use proper dust suppression. They came in Jack hammered up the floor sending dust every where and through all levels of my home. Simply wetting the floor prior to would have helped immensely. There was no time or care taken to ensure the clean outs were flush with the new floor, some were sunk in, raised, not level. All had concrete in them and were not cleaned up at the end, the spilled concrete was just left there. The waffle board (drain board) was not installed uniformly and neatly in all areas in some places its not tucked tightly into the corners or level on the walls. They drilled weep holes all the block to allow for water drainage but neglected to clean any of the dust/debris away from the holes to allow the water to properly drain. The sump pump wells were not installed with care or even cleaned out after they were done (in fact after a 2nd trip to do so I was lied to and told they were cleaned out, in which they weren't) so now a 3rd trip. The electrical ports were not installed with any care as to alignment or placement. The crawl space floor which was to be slabbed, was supposed to be smooth and flush with the existing floor that was already in place. What i got was a rush job that had trowel marks left behind. The floor is unlevel and uneven and will never be what is was supposed to be. The cement they mixed in mixers on site was not mixed correctly (they added to much sand to make it stretch and cut cost on cement) which resulted in a gritty sandy floor (so now 3rd trip trying to vacuum it and apply a hardener). They left a wood form in my door way and never planed on returning to remove it. It was going to be left for me to figure out. They neglected to install the system in @ 3 feet section of my floor (where it was diagramed to be installed) and I now have water in what was supposed to be a water free basement. (so I guess here we go for a 4th trip out) How much of my time do I have to waste sitting home for them. The clean up afterwards was basic and almost non existent. Basic sweep up and run down the road while I'm left with dust covering my entire basement and all the contents of my garage. Hand prints on my walls, mud on my door jams, mud and concrete on my over head water lines in my crawl space (as if they used them for hand lines). Sand and concrete stains on my driveway and stairs. Concrete debris left outside on the patio from drilling a hole for the drain pipe. My Lawn Burned form the concrete spilling off there pieces of tarp (yes small pieces put together to try and make a big enough area). They did not have any equipment to do a proper clean up and never planed to. No shop vacs to clean up the dust, no rags and cleaners to wipe stuff down, no blowers to clean the driveway. So far they have been back out to my home 3 times after the initial install to try and patch and rectify what should have been done right in the first place and will never be done right, and still looking at a 4th call back and who knows how many more. I paid more than the competitors estimates thinking I was going to get a "QUILITY" job, and better quality materials, so far the job "QUALITY" is extremely poor. As far as material quality that's still to be decided. For $35,000 I should not have to go through any of this or clean up there mess. My compensation so far, 2 Saturdays stuck at home to try and fix and patch a poor job and looking at another, $3,500 off the job, and an owner that hasn't even reached out or seem to care. Stay away!!!!!
By Todd