Great service...great communication
Great service...great communication. Will be using again. A++
By Patrick G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
603 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family owned and operated for over 50 years, we are the leading wholesale lock and hardware distributors. We offer a full line of door hardware.
BarzelLock.com (barzellock.com) has 603 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
603 approved reviews, newest moderated first
Great service...great communication. Will be using again. A++
By Patrick G.
Friendly helpful & Fast
By FilmVI V.
Great customer service and excellent pricing. Parts shipped immediately and we received them earlier than what we were promised.
By Ellis V.
I had ordered a six pin deadbolt and when it came in with a five pin key, I was very concerned. I called and spoke with Chiam, who was super helpful reassured me that it was, in fact, drilled for 6, and to just let the locksmith know that when I take the deadbolt to be rekeyed. Sure enough everything worked great! Thanks Chiam! To whom it may concern, that detail may be helpful to others, and could be added to your website descriptions. Thanks again.
By Matt C.
Great service - called me just to make sure the part I ordered was correct before shipping. Really helpful and friendly.
By DoorCloser
Response from BarzelLock.com· Aug 11, 2020
Thank you! We really appreciate your kind words! We look forward to hearing from you in the future!
These guys were great to work with. Highly recommend.
By Franklin M.
Response from BarzelLock.com· Aug 11, 2020
Thank you Franklin! We look forward to future business!
They were very helpful over the phone with my questions. I placed my order on-line and my order was filled accurately and quickly. This is my second order from Barzel and I will continue to use them for any of my lock needs.
By Mike H.
Response from BarzelLock.com· Aug 11, 2020
Thank you Mike for the positive review! We look forward to future business!
Barzellock.com had a hard to find BEA product at a great price and delivered it quickly.
By KD
Response from BarzelLock.com· Aug 11, 2020
Thank you!