Great customer service!
I ordered 3 locks for my patio doors online. Henry called me to say he only had 2 on hand and would order the other. All 3 arrived in just a few days. Thank you!
By Dan F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
603 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family owned and operated for over 50 years, we are the leading wholesale lock and hardware distributors. We offer a full line of door hardware.
BarzelLock.com (barzellock.com) has 603 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
603 approved reviews, newest moderated first
I ordered 3 locks for my patio doors online. Henry called me to say he only had 2 on hand and would order the other. All 3 arrived in just a few days. Thank you!
By Dan F.
Our openers came on time and were exactly as described. Works great! Thanks for the prompt service Mike
By Mike R.
Quick delivery. Product is exactly as described.
By Joseph A.
Very good prices. Very fast shipping. I will definitely use Barzellock again!
By Prestige D.
Very Professional, and Quick Response. Thanks Ray Soliz GM Harlingen Glass and Mirror
By Ray S.
Amazing purchase experience! Barzel Lock went out of their way to assist with my order & shipped out the products on priority. Though they are set up for shipping only to US, Mark & Norman assisted with credit card payment & shipping formalities to ship overseas. They responded promptly to my queries (even after hours!) & complied with all my requests. I now have friends in the locks' business...
By MK
fast shipping!!
By Tom C.
Helpful sales personnel on the phone. Item arrived promptly.
By Commercial W.