Excellent customer service
Excellent customer service! Talking to a actually person was top notch!
By Gary Colorado Springs C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
603 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family owned and operated for over 50 years, we are the leading wholesale lock and hardware distributors. We offer a full line of door hardware.
BarzelLock.com (barzellock.com) has 603 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
603 approved reviews, newest moderated first
Excellent customer service! Talking to a actually person was top notch!
By Gary Colorado Springs C.
I needed a lock for a new construction job and the gentleman who answered the phone with BarzelLock was extremely knowledgable and explained exactly what I needed. He confirmed my order and shipped it out that day.!! I told my boss that anytime we need a lock, we are calling BarzelLock. Thank you, Colleen Peucker Widener Corporation
By Colleen P.
My items arrived very quickly, the whole process was easy, I will buy from BarzelLock again
By Hector L.
Excellent service. Called for a particular product, they confirmed that it was a product they had in stock but wanted to verify it was on the shelf. Called me right back with confirmation they had the item on the shelf and would be in the mail the same day.
By Todd C.
Exactly what I needed. Thank you
By Bruce H.
Delivery was fast, well packaged and the merchandise as expected. Thank you, Beatriz
By Beatriz
I was happy with the price and the speed of delivery.
By Aaron Y.
Fast delivery
By mr S.