Overall great experience
Great customer service, prompt shipping, next day arrival item as described.
By J.D
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
603 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family owned and operated for over 50 years, we are the leading wholesale lock and hardware distributors. We offer a full line of door hardware.
BarzelLock.com (barzellock.com) has 603 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
603 approved reviews, newest moderated first
Great customer service, prompt shipping, next day arrival item as described.
By J.D
Great customer service and timely delivery
By Mlc
The people were great had my order done in 15 mins
By Alfonso D.
Customer service was excellent, they went above and beyond to help me get the hinges I needed. Super fast shipping and product was exactly as described, I will definitely be a repeat customer.
By EC
Excellent service. Thank you.
By Barbara M.
Setting up an account and ordering was easy and quick. Shipping was great! Product was exactly what was listed and worked perfectly! Will definitely use this company again.
By Gayle K.
Product worked as described.
By Bryce J.
We're able to work with a live human being and not thru a website order process, we love speaking with people! The item was available in the quantity we needed and the price was right. Henry was fantastic and we look forward to working with him again.
By karen D.