Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Barcode Giant carries an extensive selection of barcode equipment including barcode scanners, barcode printers, auto ID, and point of sale products. Our online store features the absolute lowest prices.
Barcode Giant (barcodegiant.com) has 391 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
391 approved reviews, newest moderated first
Bad Experience never recommend this seller. Sale product, charge my credit card and say for estimate delivery in 1 month. If you don't have the product don't list the product. LOST MY TIME.
By Marcelo
Response from Barcode Giant· Feb 10, 2025
Marcello, Our inventory is fluid and can occasionally go in and out of stock. We apologize for the inconvenience and hope to earn your business in the future.
Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with rep again and they wouldn't tell me how to program unless I paid the yearly tech support fee. Eventually figured it myself. Programming takes about 5 seconds. Would've been nice to just give me that info since I bought the scanner from them.
By Daniel P.
Response from Barcode Giant· Feb 10, 2025
Daniel, We appreciate your feedback. Our services teams have the technical capabilities to help with all technical needs. We apologize our sales team was not able to help with this matter but hope to be able to help on the next one.
I received a call from Kyle Kirwan checking to see if there was anything else we needed besides the labels they supply. Our conversation led to the scanner and charging station we use on our cart, and that it won't hold a charge. I told Kyle that I had previously done some research to find another charging station and found out that the model we have is discontinued. He did some checking and found out that they actually had 2 of our charging stations in stock. He sent me a quote and I ordered one and it shipped the same day. That saved us a lot of money, not having to buy a whole new setup with the scanner and all, and made my job easier!
By SUSAN C.
Great Service from Greg Pluta
By Marcos C.
Our account executive team lead did an excellent job sourcing a replacement label and ensuring that we could have this product overnighted.
By Ashley
Another Easy Order!!
By Chris V.
Smooth transaction. Product great. Arrived the next day on Standard delivery.
By Connie P.
I asked for shipping to come down if we order more. They did exactly that. Thank you.
By BARBARA S.
