The shipment of the items was very poor…
The shipment of the items was very poor ..
By Ian H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Barcode Giant carries an extensive selection of barcode equipment including barcode scanners, barcode printers, auto ID, and point of sale products. Our online store features the absolute lowest prices.
Barcode Giant (barcodegiant.com) has 391 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
391 approved reviews, newest moderated first
The shipment of the items was very poor ..
By Ian H.
Good price, fast service
By Ozzy
Customer service has dropped considerably over the years. We often have to write followups asking if they got our equipment order or to please send the tracking number. Frustrated by a lack of response last week from our sales rep over an urgent order, I submitted both an email and a "chat request" indicating my disappointment with service and asking for a response. We heard from our rep on both channels a few minutes later. In one, he apologized as he had been "on the phone", and on the other -- seemingly forgetting he'd just said he'd been on the phone -- he apologized saying he had "just arrived to the office". It seemed dishonest.
By Dawn G.
The unit came w/o a power cord. No mention in any of the specs. Totally disorganized as far as the shipping goes. Seems like a garage operation. Buy from elsewhere.
By NSW
Fast delivery just what I needed thanks
By Neil
Received merchandise as advertised quickly.
By Eugene
Excellent timely service.
By Eileen O.
Excellent service guys....I'll be coming back every time!!!
By Chris H.