Excellent communications
Excellent communications, great technical advice to optimize the product. All round superb service from a helpful team who care about their customers & partners
By Brett L.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
131 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, The BarcodeFactory, (Paragon Print Systems, Inc.), manufactures stock and custom labels for thermal printers, thermal ribbons and all labeling applications. We are a Premier certified partner for Zebra Technologies, Honeywell, SATO, TSC, Datalogic, Citizen and all other major brands of label printers. We also carry a full catalog of barcode readers, mobile computers, POS Systems, ID Card, RFID, Software, and more. We are a full solutions provider, with a focus on customer support, providing value and efficiency for your business.
Barcode Factory (barcodefactory.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
131 approved reviews, newest moderated first
Excellent communications, great technical advice to optimize the product. All round superb service from a helpful team who care about their customers & partners
By Brett L.
Wonderful people to work with for the greater good: providing dedicated customer service in a fast, friendly and professional manner. Well informed and efficient.
By Pam S.
I have worked on several projects with the Barcode Factory team and it is always a positive experience. Each person has been great to work with and really keeps the customer in mind! Their positive company culture shines through on each encounter!
By Shane R.
Response from Barcode Factory· Mar 19, 2025
Thank you for your continued partnership Shane! We're thrilled to hear that every project with our team has been a positive experience. It's great to know that our team’s dedication and positive culture stand out. We look forward to many more successful collaborations!
Great customer service, reliable and very helpful.
By ANDREA D.
Response from Barcode Factory· Mar 19, 2025
We truly appreciate your feedback! Providing reliable and helpful service is our priority, and we're glad to hear we've met your expectations. Looking forward to working with you again!
Knowledgeable, friendly, quick to respond
By jzemanflash.com
I work with them as a vendor, and they always have their orders spot on. When requesting pricing, they have all the info needed. Everyone is so nice to work with!
By cj
Response from Barcode Factory· Mar 19, 2025
Thank you for your kind words! We take pride in ensuring accuracy with our orders and providing the information needed for a smooth process. It’s always a pleasure working with you as well!
FAST DELIVERY
By ME - E.
Response from Barcode Factory· Mar 19, 2025
We appreciate your feedback! Quick delivery is something we strive for, and we're glad we could meet your expectations. Thank you for choosing Barcode Factory!
They were very responsive to our needs. They are always ready to assist with programming needs or printer troubleshooting in addition to supplying labels.
By Robin S.
Response from Barcode Factory· Mar 19, 2025
We truly appreciate your feedback! Providing not just labels but also support for programming and troubleshooting is something we take pride in. We're always here to assist with your needs—thank you for choosing Barcode Factory!