Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
45 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bannister Plumbing has been owned and operated since 2007 by Brandon Bannister and his wife, Brandy. Bannister Plumbing has grown from a residential to a full service plumbing company, providing new construction, service repairs, remodeling, and septic system installation for both residential and commercial properties in the Tyler-Jacksonville area. Bannister Plumbing is a fully licensed and insured plumbing company, performing plumbing repair, installation, and maintenance for both commercial and residential properties. Bannister Plumbing is the BBB A+ rated company. Call 903-541-2266 for all your plumbing needs.
Bannister Plumbing and Air (bannisterplumbingandair.com) has 45 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
45 approved reviews, newest moderated first
We needed a service call for one of our toilets, Bannister was here in an hour! Pablo and his team make did an excellent job. Kept us informed as he was working. The problem was solved! Thank you
By Anderson V.
Israel and his entire team were professional, courteous , respectful and explained everything they were doing. They took their time and made sure that the job was done properly. They found some unexpected pipes when they were digging the trench and were very careful clearing the dirt around them. They cleaned up the area and restored the yard back to its original condition. We were very pleased with their work as we have been with all of our dealings with Bannister’s employees. Will definitely continue using Bannister in the future.
By Barbara D.
We will recommend Bannister Plumbing to anyone who needs service for plumbing. Will Langston replaced our water heater and did an excellent job.
By Mickey S.
Kurt Richard is very professional, fixed the issue- immediately and checked everything out thoroughly, he was very nice and respectful. Highly recommend Kurt for your AC needs.
By Heidi W.
Damian was Knowledgeable and did a great Job. I recommend them and their team was exceptional.
By Garrett G.
This plumbing company has a very positive reputation in the industry and the community. We’ve come to know it because it was highly recommended by customers and family members. Has been a great help, professional service and excellent work!
By Arni S.
Appreciate the notifications when technician will be arriving. Service is excellent and thorough. Great follow up from company. Would definitely recommend.
By .Skip L.
I highly recommend Bannister Plumbing! All my dealings before the appointment were very pleasant, with clear explanation about pricing and business in general. The two technicians, Chris and Julio, were not only very competent and good at explaining what they needed to do, but also just delightful people to talk with and have in my home. I can’t say enough good things about them and the way they do their jobs!!
By Kay H.
