Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Banner Bank is a Washington-chartered commercial bank headquartered in Walla Walla, Washington, with roots that date back to 1890.
Banner Bank (bannerbank.com) has 11 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
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Small bank trying to act like the big banks. Absolutely the worst customer service I’ve seen and I’m 70 years old. Over 15 years with one account , they trat you like dirt. Of three people @ CS and bank managers all gave answers that conflicted with the other two! LOL blind leading the blind! Don’t bank here unless you like abuse.
By Rick W.
Every employee is an attorney! Each one will advise you of what do do with trusts and beneficiaries, only to receive a cll days later from another person that you are wrong, because you followed their advice
By Brenda L.
Totally incompetent. Cannot process even the most simple applications, EVERYTHING is more challenging here. Failure to disclose pretty much everything as well. Simple stuff like credit card limit increases are almost impossible to even request. Customer service is snide, immature, unprofessional and obnoxious.
By Nunya
I had a check that I wanted to verify funds with I wanted to make sure it was a good check and they refused to verify it I would have gone in if I was near one of their banks but I wasn't I took the check to a local check cashing and they wouldn't cash it now I'm out 1800.00 because you wouldn't verify it
By Lori D.
