Bank of the WestReviews of bankofthewest.com

Someone stole my identity From my employers and my name was and lied on and tooken advanage of works refused to talk to me

I was happy with my loan I received back in 2017, however they merged with another bank BMO. My credit score dropped because without warning they closed my account. I am not happy about it. I made all my payments on time and always early. Why did they close my account that was still in good standing? My loan has not yet been paid off and I still have a balance of 10 more payments. I worked very hard to raise my credit scores and now this. I’m hoping when the new creditor reports to the credit bureau it will reflect all the payments that were made on the account along with the payments to the new reporting company. It should also reflect the loan was transferred. I feel it is unfair that our credit scores drop because of a closed account that was transferred.