Love Greenwood
So happy to be a part of the Greenwood community. Excellent customer service!
By Jane
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
331 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Greenwood is a digital mobile banking experience made for Black and Latino customers. When you open an account through Greenwood, you save money, help the community, and get paid early.
Greenwood- Modern Finance for the Culture (bankgreenwood.com) has 331 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
331 approved reviews, newest moderated first
So happy to be a part of the Greenwood community. Excellent customer service!
By Jane
Greenwood banking has been truly outstanding (so far) and has been delivering on their word as a company for the people. I am very pleased. I also would like to know which Greenwood banker won that 10k this yr 🤔🤔
By Danna T.
Great app and Bank
By Tashon S.
This is THE BEST BANK ever. And honestly this is the only bank you should deal with. Their customer service is amazing and honestly feel like I’m in an elite class when I say that I am apart of Greenwood.
By Janice
This financial institution is still growing and there are some growing pains to be expected. Overall I am satisfied with the service thus far. As this institution blossoms and more services are offered the rating will improve.
By Wallace
Deposits so far have been a bit tedious since there’s no option to deposit checks directly. All deposits have to be done via bank transfer which means I have to deposit to another bank first then transfer to Greenwood.
By James
The APP is terrible. It’s slow to connect to outside bank accounts. Even after updating it the user friendly isn’t so friendly.
By Bradley
Very user friendly, I had a hard time linking my accounts but after talking to customer service I got a solution.
By Brittney