Great
Great app and back
By Sam
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
331 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Greenwood is a digital mobile banking experience made for Black and Latino customers. When you open an account through Greenwood, you save money, help the community, and get paid early.
Greenwood- Modern Finance for the Culture (bankgreenwood.com) has 331 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
331 approved reviews, newest moderated first
Great app and back
By Sam
I am interested in a business account not sure how that works or if Greenwood offers that service. I am extremely pleased with my account thus far. However to time to fund my account from an external account is a slow process.
By Iris
Not ready for Prime time
By Jerry
I would like for Greenwood to give account holders the ability to overdraw our account if it’s needed. I also think being able to transfer from PayPal to my Greenwood account would be great.
By Charles
I love the app but have had to re-establish my pin on my card a few times. Once it is out of development phase and fully published, hopefully the issue will be resolved. Until then I always have a back up card on my or cash.
By Ebony
A bank should not open until all product and services are available. Clearly employees are still learning what their company offers because I read on the website the Mastercard had extended warranty but yet they couldn’t give me information on it because they didn’t know. The savings account earns a 0.25% APY and I was not earning interest with $10. I had something that should still earn $0.01 even though it’s not much, I can’t trust this bank to apply my interest without me checking monthly.
By Kourtney P.
No problems so that’s great
By MsT
I never received a new bank card. It’s been weeks since speaking with a representative regarding it.
By Sandy