Greenwood is good
It’s functional. I’d recommend it.
By Monica
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
331 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Greenwood is a digital mobile banking experience made for Black and Latino customers. When you open an account through Greenwood, you save money, help the community, and get paid early.
Greenwood- Modern Finance for the Culture (bankgreenwood.com) has 331 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
331 approved reviews, newest moderated first
It’s functional. I’d recommend it.
By Monica
Very simple to use, haven’t had a problem since joining 6 months. Feels good saving money with a black bank.
By Kwasi
I cannot find a location near me to deposit money to the account! I have called several times and those locations that your automatic service are not accurate! I can not get a live rep on the phone
By Lynnette
Anything new is bumpy, and corrections have to be made along the way. I appreciate that I have not experienced any bumps so far.
By Victoria
I’m really happy about having the option to bank with a black owned institution. I have no complaints — GREAT experience so far.
By Jillian
Greenwood is an excellent new bank/banking app that functions very easily. Definitely recommend this new revolutionary bank!
By Edwin
I have not been able to access my account online or through the app and customer service was supposed to be troubleshooting the issue but I have not heard back from anyone in a month. Still can’t access my account and I will not deposit any funds until I can.
By Monica
Card won’t work. None of the tips given by the support team will work. Not sure what to do.
By Afton