Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
128 reviews
Bamboo InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're a growth-oriented insurance organization on a mission to deliver an easy and innovative insurance experience with an unwavering focus on customer advocacy. We're using data and technology to simplify the insurance process, while enhancing transparency for our partners and policyholders.
Bamboo Insurance (bambooinsurance.com) has 128 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
128 approved reviews, newest moderated first
Agent was confidant and professional and went way beyond my expectations.
By Dan A.
Response from Bamboo Insurance· Oct 10, 2024
Hi, Dan! Wow, this is amazing! You taking the time to share this positive experience with your agent and Bamboo Insurance means the world to us. Thank you! Cheers, Bamboo Insurance
I live in California and like many lost my insurance. My Bamboo agent went to the mats and made finding me insurance a priority. He presented several options and did a great job of walking me through them. Additionally, early in the process I spoke to a different Bamboo agent and she was equally proactive and helpful.
By Lesley
Response from Bamboo Insurance· Oct 8, 2024
Hi, Lesley! We take your experience with us very seriously, and we're so happy to hear that it was exactly the kind of experience we aim to provide. Thanks for choosing to share! Best, Bamboo Insurance
Randy was as helpful as a person could possibly be: he explained everything clearly, was totally patient with my many questions and got me signed up with insurances very quickly
By Karen
Response from Bamboo Insurance· Sep 24, 2024
Hi, Karen! We're so thrilled to hear about your positive experience with Randy. It's the exact kind you deserve when purchasing something as major as insurance! Thanks so much for sharing. Cheers, Bamboo Insurance
We are buying a house in California, which is tricky business. We have twice approached Raul with our pants on fire, thanks to all kinds of crazy requests from mortgage officers and underwriters. Raul took great care of us, responding quickly to get us covered and get us all the documentation we needed. Working with him has been terrific.
By Jane C.
Response from Bamboo Insurance· Sep 6, 2024
Hi, Jane! We're celebrating your incredible experience with Raul alongside you. 🎉 Thank you for taking time to share about this! Cheers, Bamboo Insurance
Helpful, professional and friendly.
By Richard
Response from Bamboo Insurance· Aug 27, 2024
Hi, Richard! You taking the time to share about your positive experience means a lot to us. We're so glad to hear it was such a good experience. Thanks for sharing! Best, Bamboo Insurance
Easy, painless, quick feedback and responses, fair price quote, and very professional.
By Gregory F. J.
Response from Bamboo Insurance· Aug 22, 2024
Hi, Gregory! Sounds like an incredible experience - and we're thrilled you chose to have it with us! We're super grateful you took the time to share about this. Cheers, Bamboo Insurance
Cooper White was very accommodating and responded promptly to my questions. he listened to my needs
By Emmanuel M.
Response from Bamboo Insurance· Aug 21, 2024
Hi, Emmanuel! This is exactly what we love to hear! We're grateful you chose us, and that your experience with Cooper was exactly what you deserve. Thanks for sharing this! Best, Bamboo Insurance
The insurance agent (Brett Hanson) was highly responsive BEFORE collecting payment. After payment, he completely ghosted me and never cared to reply. The customer service team is also unresponsive. Very shady and unprofessional company.
By Meu
Response from Bamboo Insurance· Aug 14, 2024
Hi Meu, We appreciate you reaching out and certainly don’t take this lightly. Your messages were escalated directly to the Agency Sales Manager, Rick Valeri. If you're open to giving us the opportunity to address your concerns, please feel free to email him at [email protected]. Thank you, Bamboo Insurance
