Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
206 reviews
Balloons In The BoxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Balloons in the Box has quickly grown into one of the leading brands in the gift and party industry. We specialize in bringing you unique gift ideas to turn every event into a reason to celebrate. Our popular balloon packages light up the faces of delighted recipients across the United States.Each package is theme and color coordinated by skilled party planners and assembled by our professional warehouse team. Special care is taken to ensure that the balloons and supplies are made of the highest quality material on the market.Balloons in the Box is distinguished by the unsurpassed creativity and skill that is embedded in each gift package. It's the little details that make all the difference.
Balloons In The Box (balloonsinthebox.com) has 206 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
206 approved reviews, newest moderated first
Balloons were ordered 3 weeks prior to delivery date , Balloons arrived 10 days late. Shipping issues happen. But what is totally unacceptable is the lack of communication with the company. They do NOT answer emails or return phone calls. Run as fast as you can away from this company and spend your money elsewhere! Horrible experience.
By Heidi
It was a very great experience. The balloons were a little late but worth it ! Very pretty !!!!
By Erica S.
The balloons were great. However, it was not delivered when requested.
By Donna S.
Ordered form the uk to have delivered to my daughter in the US. Turned up on time, looked really great thank you
By Nicola B.
I ordered the delivery by 21st of January for my daughter's birthday but it DID NOT happen, actually the product was just sent to the courier after I called and complaint for it (on the 22nd). Item finally arrived on the 24th, way TOO LATE for the occasion. I sent at least 4 emails requesting status -before the 21st- to secure the delivery on time but NONE of them were answered!
By LUZ D.
I was disappointed that the delivery was delayed a couple of times. I had bought a bouquet last year and it was delivered within 24 hours
By Cristy
My wife loved her birthday balloons! You guys nocked it out of the park.
By John K.
The site said the balloons would arrive within 2 days of the chosen date. It took 6!When I complained the company said it was out of their control and down to UPS. I am sure UPS do next day delivery. They did give me a 50%refund. 18th bday😔
By Polkadots
