Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
396 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting caught without quality protective gear isn’t an option for those in harm’s way. What’s worse isbuying from companies that strain your wallet or produce low-quality gear. You need affordable quality gear backed by a trustworthy company and tested to high standards.Ballistic Armor Company serves those who protect and defend by equipping them with affordable high-quality ballistic armor and accessories. These products keep you safe while also being comfortable,versatile, and modern.Don’t get caught with crappy gear that doesn’t hold up under fire. Be equipped to brave the assault withaffordable high-quality ballistic armor.
Ballistic Armor Co. (ballisticarmorco.com) has 396 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
396 approved reviews, newest moderated first
I hate giving money to the Chins, but it is a decent helmet. And half the cost of the American equiv. Fits good and my Rino mount snaps in rock solid to the shroud. ARC mounts and bungee retainers seem solid, and Youtube shows people proving out the 3a protection on these. Sorry USA you built the international consumer economy. We have to live in it.
By N B.
Ordered the wrong color for a fanny pack called them and they immediately changed it to the correct color no issues
By Jose M.
Fast shipping great product!!!
By Joshua S.
Helmet is amazing! All other are also great quality would highly recommend. Love using it in the field and range when on mission!
By Christianjay B.
fast response. fixed my problem without any issues. received order faster than expected. great company
By customer
I bought a helmet from them and it was great!
By Arghya C.
I'm sure the products are great, but I wouldn't know since the customer support team (Travis) made it absolutely impossible for me to place an order for a friend of mine. He tried to place an order but it bounced, presumably cause he's not state side. Which I guess means that they don't want to make international sales, pretty strange off the bat. I then tried to place an order and have it shipped to a different address than my billing address, which subsequeantly bounced not once, but twice. I was told by Travis that my order got flagged for fraud cause shipping and billing address was not the same. In what world that would be an issue, I don't know. On every website I've ever ordered from there's a box to tick if your billing address is the same or not, and the same goes for this one, so what's the issue? Payment went through, but Travis is still claiming they can't risk losing $1k of merch. How are you losing anything when payment has cleared? At this point, instead of contacting me and trying to straighten it out, Travis sends me a stroppy email stating that any order I try to place will get cancelled. On top of that, they drag their feet refunding the payments. Thanks Travis, employee of the year! All in all, one of the worst customer service experiences I've ever had. And a very strange way of doing business. I guess they don't need/want the sale. I would stay clear of this business, just based on their customer service (Travis) alone.
By Erik S.
Response from Ballistic Armor Co.· Apr 30, 2025
Hi Erik, Travis here. Just to further clarify why we could not place your order. Shipping protective equipment to another country outside of the USA requires obtaining the necessary licenses and adhering to specific regulations from the U.S. Department of State's Directorate of Defense Trade Controls (DDTC). This is why the original order was canceled. Then you admittedly placed another order to try to circumvent these laws and regulations. This is both illegal and considered fraud. This is why your orders were denied. Refunds were issued the same day they were canceled which was in 24 hours.
I had ordered the wrong color and they made the return super easy Also very satisfied with the quality
By Robert B.
Response from Ballistic Armor Co.· Apr 30, 2025
Glad we could help Robert