They messed up my order right off the …
They messed up my order right off the bat. I will say they did fix that. However, I don't think it would have been fixed had I not sent messages trying to find out what happened.
By Jack
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
70 reviews
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Original Patented Ballcap Buddy Cap Washer since 1992 safely cleans dries shapes stores and protects your favorite ballcaps. It has been sold in every major retail and general merchandise store in the country and a number one best seller on the internet. Simply place your cap in the Ballcap Buddy (open from the back) Use pre wash spray or other pre cleaning agent before washing if needed. Place in the top rack of the dishwasher ( Do not use dishwashing soap that has lemon or bleach) When the cycle is finished, leave in the Ballcap Buddy if needed to finish drying. (Never put in the dryer) 100% made and ships from USA and a family owned business.
Ballcap Buddy Cap Washer (ballcapbuddy.com) has 70 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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They messed up my order right off the bat. I will say they did fix that. However, I don't think it would have been fixed had I not sent messages trying to find out what happened.
By Jack
It won't stay close. My cap got all screwed up. I have to tied up to finish washing and drying
By Manuel T.
Response from Ballcap Buddy Cap Washer· Jun 24, 2018
We apologize for the Ballcap Buddy coming open. This is why we highly recommend, as it says on the directions, to use the top rack of the dishwasher. It is safer and the Ballcap Buddy and your cap dont move around. Washing machines are different everywhere and they are more and more like commercial machines. This is also why we say NEVER use in a front loading washing machine. If you need a replacement Ballcap Buddy, please let us know and we will be happy to replace it.