Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
127 reviews
BalidocSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Company DescriptionBalidoc.com is Bali’s leading digital healthcare platform, founded in 2023 to provide reliable medical services for tourists, expats, and digital nomads. Our mission is simple: to make healthcare in Bali safe, accessible, and stress-free. Whether you need a doctor consultation, prescription, medical certificate, or referral to trusted local providers, Balidoc.com connects you instantly with qualified professionals.By combining modern telemedicine with the rich tradition of Balinese care, we ensure every patient receives fast, convenient, and culturally sensitive medical support. Our partnerships with Bali’s best clinics, hospitals, and pharmacies guarantee that you get quality healthcare whenever you need it.What Makes Us UniqueBalidoc.com stands out as the only platform in Bali designed specifically for international visitors and long-term residents. We bring together advanced technology and local expertise to deliver accurate diagnoses, ethical care, and transparent pricing. Our values—trust, professionalism, and patient-first service—are at the heart of everything we do.With Balidoc.com, you don’t just get medical help—you gain peace of mind, knowing that high-quality healthcare is only a click away, wherever you are in Bali.
Balidoc (balidoc.com) has 127 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 118 reviews with 5 stars · Clear filters
Professional and great English what an easy experience with the warm and friendly Dr Bintang
By Simone Anam C.
Response from Balidoc· Sep 22, 2025
Thank you for your kind words! We’re so glad to hear that Dr. Bintang made the experience easy and welcoming. Clear communication and a warm approach are very important to us, and it’s wonderful to know this came through in your consultation.
The doctor was very helpful and understanding with my treatment Was very easy to communicate and understand I would recommend anyone who has a medical condition and needs help to book an appointment with Balidoc Thank you so much 🙏
By Kerrie W.
Response from Balidoc· Aug 18, 2025
Thank you for your kind words! We’re so glad to hear the doctor was helpful and understanding throughout your treatment. Clear communication and compassionate care are always our focus, and it’s wonderful to know this made a difference for you. We truly appreciate your recommendation and are here whenever you need us again.
Very professional expertise Ponctual, very good information, and How to proceed after
By DUTOURNIE
Response from Balidoc· Aug 18, 2025
Thank you for your feedback! We’re glad to hear you found the consultation professional and the guidance clear. Providing timely advice and making sure our patients know exactly how to proceed afterwards is always our priority. It’s wonderful to know you felt well supported.
My consultation and communication with the doctor was very professional. I had my medication delivered to me within 2 hours. I even received a letter from the doctor so I could travel with my medication. I will certainly use Bali Doc again
By Julie H.
Response from Balidoc· Aug 18, 2025
Thank you for sharing your experience! We’re so pleased to hear the consultation went smoothly and that your medication arrived quickly. It’s also great to know the doctor’s letter gave you peace of mind for traveling with your treatment — we always want to make sure our patients can leave Bali safely with the right documentation. We’ll be here whenever you need us again.
Professional, great communication, amazing service (delivery of medicine to your hotel) - highly recommend
By Camilla C.
Response from Balidoc· Aug 18, 2025
Thank you so much for your recommendation! We’re happy to hear that you felt supported and that the medication delivery service made things easier during your stay. Our team always aims to provide clear communication and professional care, so it’s wonderful to know this came through in your experience.
Michael was very helpful, and couldn't do more to assist. His words put my mind at ease and gave me the next steps of what to do. Thanks!
By LesiaDot B.
Response from Balidoc· Aug 18, 2025
Thank you for your kind words! We’re so pleased to hear that Dr. Michael was able to reassure you and guide you through the next steps. Putting our patients at ease is always a priority, and it’s wonderful to know you felt supported. We’ll be sure to share your feedback with him.
Dr Karina was super helpful and gave me lots of explanations and useful advice. The team had medication ready for me so quickly and were so friendly and helpful.
By Neil H.
Response from Balidoc· Aug 18, 2025
Thank you for sharing your experience! We’re so glad Dr. Karina was able to give you the advice and clarity you needed. It’s also great to hear our team could prepare your medication quickly and make the process smooth for you. We know how important it is to feel cared for when you’re away from home, and we’re always here if you need us again.
Dr. Tri was very helpful and diagnosed my eye infection promptly. He also arranged for the prescription to be delivered which was a great service!
By Louise
Response from Balidoc· Aug 18, 2025
Thank you so much for your kind words! We’re really glad Dr. Tri could help and that the prescription delivery made things easier for you. Our goal is always to make healthcare in Bali simple and stress-free, so it’s wonderful to hear that you felt supported. If you ever need us again, our team is always just a quick online booking away.
