Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10 reviews
BagsInBulkSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bags In Bulk was founded over a decade ago to address a very real need in our communities to supply quintessential items to men, women, and children. Here at Bags In Bulk, we firmly believe that basic essentials should be accessible to everyone, since all too often they simply aren’t.With this in mind, our mission is to be a helper to the helpers. From day one, Bags In Bulk has worked tirelessly to be a leading provider of the highest quality wholesale products at the most competitive prices. We help supply charities, non-profits, and philanthropic individuals with the items their clients are depending on to survive and thrive.One of our primary focuses has always been on the countless schools and districts nationwide whose students and teachers find themselves in need, year after year, of backpacks, school supplies, and basic educational essentials. Many of them face a very large accessibility gap that has prevented them from having the items they and their students need to succeed. Bags In Bulk works tirelessly to lessen that gap, so that no district or child ever goes without the supplies they need to provide or receive a superior education.Since beginning this amazing journey, our mission has now also expanded to include the health and personal care products, apparel, outdoor comfort, and travel items in bulk most requested by homeless shelters and relief organizations nationwide.We work diligently to ensure that our products are useful, accessible, and affordable to the greatest number of persons and groups around our great nation, and we work with each and every client to help them address the greatest number of needs faced by their communities.We have been humbled by so many of the stories we’ve heard, and we are tremendously grateful for the incredible work you have let us be a part of. Thank you all for welcoming us into your homes and communities.
BagsInBulk (bagsinbulk.com) has 10 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
10 approved reviews, newest moderated first
Great service by Joe Mendoza. Really cares about the customer & their experience. We had an issue with an order and he solved it very quickly. We appreciate his hard work and look forward to ordering from bags in bulk again!
By Ana C.
Great customer service. I received a sample of the blanket I was interested in very quickly. Although it was not the color I was ultimately ilooking for, the pricepoint and quality needed was there. After speaking a few times with them, I placed the order for 4 cases of blankets for an event we are having. I received my order as promised, and faster than expected. The color ordered was true to the website. The one negative is that 3 of the 4 the boxes were broken/open upon receipt, and some of the blankets were not contained. They are shrink wrapped so no damage, but there could have been a loss of some product from just falling out of the box ,or theft if not in a secure area. Not sure if that is a shipper issue or UPS issue but the shipping boxes are flimsy or perhaps not well secured. Just a heads up on that. I am very pleased with my purchase and I would recommend this company to friends. Thank you for fast service.
By GOLFMOM
I buy yearly from them, and my experience has always been exceptional! I’m so glad this company exists!
By Bob P.
Canceled my order 2x and blamed them reviewing IP, Card, Cookies and recent purchases for reason for canceled order. They will cancel smaller orders that they can’t or don’t want to fulfill and make up an excuse. They have a Spotify but in the message they track better then google. Got accused of fraud by a shady business person. Will never buy from them and will recommend similarly priced companies! This is some slow dude in a garage with no organization and a Shopify account , he don’t even have tech ability to create a free standing site and is mad his bad decisions are losing him money and would rather develop a bad rep instead of improving!
By Shut_up_Abe
Recently (Monday May 6, 2024) I placed an order for 4 boxes of Backpacks and though the order was confirmed (#PXAIK95EV) right there online and charged to my c/card, I never received (from Bags In Bulk) notification of the processing nor the expected delivery date, except for my c/card notification. But even worse was the fact that, I never got notice or confirmation of delivery either; but all of the sudden as I was leaving for work (THU May 9) at 7:30 am, I found 4 boxes outside my home's perimeter (on the sidewalk). Now, I live in the Bronx NY, so you can imagine my surprise to have found those boxes, 3 of them were intact and the 4th was open. Now, make your own conclusion as to the Customer service Bags in Bulk has.
By Juan
From start to finish, my experience with them has been exceptional. The staff is incredibly helpful and accommodating, making the entire process a breeze. The quality of the backpacks I received exceeded my expectations – sturdy, stylish, and seem to be built to last. Working with Bagsinbulk.com has been an absolute pleasure, and I highly recommend them to anyone in need of top-notch products and outstanding service!
By Joseph A.
first of all, great pricing. and secondly, I live in Tennessee and I received my shipment in 3 days. just as promised. no other such company has given me such great service. I highly recommend them for your biz.
By ROBERT H.
Friendly customer service and super fast delivery time. I placed my order for 500 backpacks and they arrived within 2 business days. The backpacks were great and definitely worth the price, had a great back to school bash!
By Joe M.
