It was not shiny
Got my bag earlier than expected which was great but it had a haze on the body which was super disappointing
By Maricris K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
339 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bag Borrow or Steal is listed under Accessories.
Bag Borrow or Steal (bagborroworsteal.com) has 339 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
339 approved reviews, newest moderated first
Got my bag earlier than expected which was great but it had a haze on the body which was super disappointing
By Maricris K.
I’ve been a loyal customer almost 10 yrs and have never had an issue. Customer service is always helpful and very easy to reach.
By Yola S.
great product, fast delivery and very helpful customer service
By Hazel S.
UPS tried 3 times to deliver to my house. Signature required and no one was home to sign because I was at work during the daytime each time they tried to deliver. I had to end up calling BBS and telling them just to take it back, then they had it sent to a general UPS pick up location in my city and that was another big hassle. Won’t rent again if they need a signature.
By Rebecca D.
Fast delivery, great choices, and good prices/discounts.
By Polina S.
Easy transaction, fast shipping!
By Sassy K.
satisfied customer
By Lielani S.
Quite seamless once you create an account. The clutch I wanted wasn’t available and this one was.
By Silvia F.