He came lively and u guys always give…
He came lively and u guys always give healthy Reptiles.
By Welcome M.
Saturday, November 7, 2026 · Customer reviews of US businesses
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566 reviews
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We have 600+ species of live reptiles for sale online, including lizards, snakes, frogs, turtles, tortoises, and more. Live arrival is guaranteed! A+ BBB rating.
Backwater Reptiles (backwaterreptiles.com) has 566 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 16 reviews with 4 stars · Clear filters
He came lively and u guys always give healthy Reptiles.
By Welcome M.
Backwater Reptiles handled my experience and transaction with care and confidence right from my first contact. I had several concerns through the process, not anything being about backwater or caused by them. I had a small shipping issues with fed ex but the representative I spoke to, filled me with confidence and put my fears and mind at rest. My wife's birthday present, a beautiful red tail boa, came to me not just perfect visually but it just wanted to snuggle with her and that was a perfect beginning of her adoption, I could do no wrong for hours. I text backwater reptiles,questioning feeding, now and in the future. They answered me right away knowing I already had my snake in my possession, they could have ignored me and put me in the past but they didn't. All in all, Backwater Reptiles have given me the absolute best experience, never did anything like this online but like I said, best experience ever! Thank you Backwater, I do want another red tail for myself now and there is no way I'm going anywhere else, your the best.
By Kevin W.
I have had several orders from BW, and recieved my last one 2date. Aquatic & reptiles to name a few. I have been NOTHING BUT COMPLETELY SATISFIED WITH OUR BIZ. Sorry you guys had a bad, bad. But, IF, that review were to change. I'll let you know, but I really doudt it. JBE3
By Johnny E.
So my wife got me a scorpion at a local reptile show. I liked it so much i went online to find another. I discovered backwater reptiles and placed an order for an emperor scorpion. As promised they sent me an email stating when to expect and as promised I received it the next day alive and healthy. I coudn't be happier with my experience with backwater reptiles. I definitely will be using them again for all my needs. Highly recommended
By Michael B.
My son ordered a lizard from Backwater, it was shipped quickly overnight shipping. Unfortunately, he passed away a week and an half after we received him. Even though it was a few days past the guarantee period, Backwater worked with us and gave him a full refund. They were quick to respond to my emails and super helpful.
By Marg H.
I had a small issue and they were quick to conduct a thorough investigation and were able to help get it all sorted out. Not to mention how friendly yet professional they were. I will definitely be ordering future Reptiles and amphibians from them.
By schmebulac porcelain H.
I received my little Hermann, he is so cute. Within minutes of unpacking and holding him he began moving like crazy. He ate right away and just began roaming all over his enclosure. Thanks Backwater for my new addition to my family he is cute.
By Lawona Urban V.
Satisfied, ordered Goody Sapphire Tarantula & Vieled Chameleon. Shipment delayed a day because chameleon was not available. Good communications and Tarantula arrived promptly and in good health, molted the day after! Thanks
By LARRY