Shipment arrived quickly.
Shipment arrived quickly.
By Eileen
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
886 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control.Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way.At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by;* Neutrally aligning the back and neck to relieve pressures torsion and pain* Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement
The BackJoy Company (backjoy.com) has 886 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
886 approved reviews, newest moderated first
Shipment arrived quickly.
By Eileen
I’m a Code Enforcement Officer and in my city truck all day. It has very uncomfortable bench seats with no seat or back support. I purchased the SitSmart Core Lux and it saved me. My lower back and leg pain is eliminated! I sit in a more natural position now. Who knew?!?!👍🏻
By GoMeanGreen!
Unfortunately this did not help my back pain. The seat itself was to hard and was painful to sit on.
By Sam
The item was recieved promptly and the back joy seat is great.
By Robert H.
It is an awesome product...
By Tracey S.
Helped to alleviate my lower back pain, but it is still not a total solution to eliminating the discomfort of having to sit for long hours at a desk job.
By Seng C.
Poor communication. Received notice that my items was being delivered AFTER it had been delivered. Took days to get email confirmation of my order also. Edited to add: no they were not in my spam folder. I received the emails just fine, but days after. I don’t know how you were able to research my issue without any of my information? I actually had to order twice, the first time there was a delivery problem and since I didn’t even know they had shipped I was unaware and they were sent back. So, no. Your communication sucks. And it’s a bummer that instead of reaching out, you throw some automated “I looked into it and it’s not our fault” reply.
By Renee T.
Response from The BackJoy Company· Oct 10, 2019
Hello Renee, I have looked into this matter. I have confirmed that the automated emails were sent immediately without error from our server. Apologies if you missed them. I recommend checking your SPAM folder and settings. If we can be of any further assistance to you, you may contact us directly 24/7 at 1-800-BACKJOY. Be Well, Natasha Smith BackJoy Customer Care
I have not see much of a difference; however I believe that my posture is being challenged for the better.
By Virginia Van N.