Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
29 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Backgammongalaxy is listed under Gaming.
Backgammongalaxy (backgammongalaxy.com) has 29 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
29 approved reviews, newest moderated first
Best BG app I have used. The dice are exactly as vicious as in real life. I have 43000 coins and have never bought any. Totally free. Winning 53 out of 100 matches... Not great but decent. The whiners should just learn how to play. Remember that BG is the cruelest game and Lady Luck is a female dog.
By Zohnorg
I find it most bizarre that Backgammongalaxy is able to attract the paying public to shed their cash on what appears a Beta site, appearing to have more bugs than a polluted river! From site crashes, to system resets, to 'bonus' features that do not work, to non-appearing parts of the site, to known bugs using IOS, let alone the crazy dice, which has been outlined in almost every left message on Trustpilot.
By Ian
Backgammon Galaxy is just a money making scheme for its owners or investors. They are very devious in that they change the rules any time they like, meaning that the features you get when you initially purchase any coins can diminish at any time. They then ask you to invest more money if you want to continue. My original purchase if coins is now useless. Customer service do not answer any queries that are if a negative nature. I would steer clear of this product.
By Ian
Kein Zufall! Schlechteste Würfelmaschine von allen Apps am Markt. Support beteuert das alles Zufall ist, aber der kommt nicht in Wellen daher! 10 Spiele ohne Auffälligkeiten dann 20 Spiele in denen der Gegner alles bekommt was er braucht. Trifft alles und hat zur rechten Zeit den passenden Pasch. Veräppelt einen anderen!!! NICHT EMPFEHLENSWERT!!!
By H.B.
There's no tutorial explaining how to get started! What appears to be the "home page" has more that a dozen options in the left-most column - none of which imply "start here." Also when your opponent makes a move, it's too fast to follow. The after-game information is incomprehensible
By Dix L.
Nu skal man åbenbart betale for at spille på platformen. I hvilken verden giver det mening ? Hjemmesiden plejede at være ok, men har altid haft problemer med uret der ikke er synkroniseret ordentligt (altså talte ned selvom man har overholdt tidsfristen) og forbindelser der er shaky, eller decideret cutter så man taber matchen. Med det her latterlige monetization, ja det er bare icing on the cake. Flot moneygrab.
By Philip
Unreliable and biased
By Richard D.
ONLY PLUS IS FREE PLAY! Dices are not random at all! My opponents always HIT 1/36 or 1/18 + when I'm in lead and should win easily always some crazy dice combinations and my opponents hits 90% at 33% chance & I can't get out even at 3 empty spaces! BTW I'm winning player, 53%+ wins/total but each time my rating touch 1900 can't win even 800 player, mostly playing 5 points matches so luck should be minimal, which is not a case! To not mention many 66s 55s.. my opponents hit in row to win -50 easily at ending, CRAZY, pure SETUPS.
By Bogdan T.
