SPAMER
Hadto use them for some KS projects, now they keep emailing me, asking me to give them money. They do not honor the unsubscribe options, avid.
By Brian I.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
31 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BackerKit is a backer survey and data management platform that helps crowdfunding creators send surveys, sell add-ons and pre-orders, and manage backer data for rewards fulfillment.
BackerKit (backerkit.com) has 31 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 27 reviews with 1 star · Clear filters
Hadto use them for some KS projects, now they keep emailing me, asking me to give them money. They do not honor the unsubscribe options, avid.
By Brian I.
I signed up to consider whether to launch my ks project on here but didn't end up using it, they've now been emailing me ALL THE TIME for an entire year and there is no way to unsubscribe even if you log on and go through the settings. It's spammy as hell and ANNOYING.
By Ebony T.
Allows shady businesses on here to sell products. Zero refunds when inevitably a pledge is not fulfilled because of wild mismanagement. Will never purchase from them ever again.
By ConcernedCustomer
Whatever you pledge you will continue to pay extra charges and it will be over a year before you actually see anything. I still haven't received my product and I and now down nearly £200 GBP. NEVER AGAIN!
By Grace W.
Compagnia assolutamente da evitare! Ho acquistato tramite loro un prodotto Kickstarter e ancora oggi, visto che non è arrivato chiedo informazioni a loro che puntualmente mi rimpallano dicendo che la colpa non è loro e che non possono e non sanno darmi informazioni a riguardo
By giordano C.
I used this company once, many years ago and i never gave my consent to receiving emails about otjer projects. Since then I have regularly received spam emails for all sorts of projects I have never subscribed to. Unsubscribeing from one project doesn't stop emails for all tje itjer ramdom projects. Trying to get my data removed completely just takes me in a loop around their website. It's a total shambles, and backerkit should be shutdown Iver their complete disregard for data protection and spam emails.
By Lee
spambot. Just anoying
By gon S.
Provided a pledge of several hundred$ for books and two plush dolls July/August 23. I have had to complain multiple times on a community forum to get just the dolls which arrived after December 23. Book have not arrived yet and it is May. Many customers have moved and have been asking about their items. Many have bot received a single response to updates on change of shipping address(which is hard to navigate through website), or updates on shipping of items. Very disappointed, will not use this company again.
By Whitty