Cassie went above and beyond
Cassie went above and beyond! She sensed I was frustrated but by understanding and patience she tried to resolve it. She was great!!
By Jane H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
146 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Back At You provides premier real estate software empowering brokerages, teams, and agents with automated marketing and AI-driven web solutions. Our platform streamlines lead capture, social automation, and enterprise brand governance to maximize agent productivity and retention.Core Products Back At You Websites: Multi-tenant, AI-powered websites featuring drag-and-drop editing, natural-language search, and complete brand compliance to capture exclusive leads. Back At You Social: Hands-free social marketing platform automating listing exposure, video creation, local advertising, print, and custom content design on autopilot. Back At You Office & Financial: Enterprise CRM, lead management, automated commission splits, and transaction compliance to support your full operations.Contact & Support Phone: 866-200-0676 | Email: [email protected] | Hours: Mon–Fri, 7:00 AM – 4:00 PM PST
Back At You (backatyou.com) has 146 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
146 approved reviews, newest moderated first
Cassie went above and beyond! She sensed I was frustrated but by understanding and patience she tried to resolve it. She was great!!
By Jane H.
These guys are the best at customer services!
By Raymond B.
Hi, It was a exceptional customer service with Derrick Winston. He walked through me and educated me with connect major social media. Also he educated for future prospect for Bronze package. I highly recommend the Derrick for his product knowledge and service. Thank you.
By Vishal S.
They always help me and answer all the questions I have. I am very happy with the customer service
By Hannia R.
Michael was super helpful with our issues with the YouTube channel and connection, and made it very easy for me to understand! Impressed by the quick responses and support that was offered.
By Norma B.
The prompt, and efficient responses are amazing. I love being able to reach out anytime something new creates a question, or I am unsure of how to proceed. They have been very communicative, and appreciative, never making me feel like a burden. I would highly recommend them in the future!
By Andrea G.
He was prompt in understanding and scheduling on time.
By Chaity
Client Success Manager Derrick does a wonderful, patient, effective job of problem solving, which is unfortunately regularly needed to properly wrangle a sometimes-not-so-user-friendly B.A.Y. interface (thus my one-star deduction). Not only does he successfully address the issues raised, but his calm demeanor talks me down from the roof-top. He's a human, not AI or a machine, and he provides great value for which I am truly grateful.
By Martin R.