BacillusbulgaricusReviews of bacillusbulgaricus.com

The order never arrived. On top of that, a representative of their company keeps spamming me with messages like “How did you like our product? Please leave a review,” despite the fact that I already informed him that the item never arrived. He made no effort whatsoever to check where my parcel was or to resolve the issue. It gives the impression that this might be a scam. I strongly advise against ordering anything from them. There is no guarantee that the product will ever arrive. I also did not receive a refund.

The worst customer service experience from this seller Bacillus Bulgaricus! Not only did I have to reply to numerous emails since the seller is dodging my questions and blatantly denying what has happened. I received my products smelling like heaps of incense. Now for a food item this is not okay. Apart from that one of the products is already expiring at the end of this year not the promised two years. I bought a big bag. That's not okay either! Worst was the unprofessional attitude and lacking any courtesy in resolving this issue. For the item to be exchanged they asked me to pay for shipping in order to swap the stinky items. This is absurd! Buy elsewhere! There's better sellers and products out there. Save your money!