Good items and good sales
Good items and good sales, but twice I've had a problem with their not shipping something (out of stock) but still charging for it and had to chase them down to get refund.
By Mrs E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
124 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BabySwag offers modern children's clothing, furniture, gear, gifts, and nursery decor. Browse our selection of exclusive children's brands and shop BabySwag today!
BabySwag (babyswag.com) has 124 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 8 reviews with 4 stars · Clear filters
Good items and good sales, but twice I've had a problem with their not shipping something (out of stock) but still charging for it and had to chase them down to get refund.
By Mrs E.
Quick and reliable
By Megan
If sales items that need to be exchange in size could be exchange at the buyers exoanse (shipping) that would be my favorite store.
By Kseniya
I ordered a crib and changer. I received a shipping notification with FedEx tracking number shortly thereafter. A few days later the crib arrived, but not the changer. I was worried because the shipping notification indicated that both items were being shipped under the same FedEx number, but FedEx only had a record of one item. BabySwag resolved the issue quickly, however, by informing me that the changer would ship when available, next month. The only reason for 4/5 stars is the inconvenience of needing to call to understand that mistake. Crib arrived quickly and was packed excellently. Very happy with my purchase.
By Sara
Product stated free shipping but I was charged shipping. However, the issue was corrected after contacting customer service. Product was received very quickly after ordering.
By Ashley
Love the headband but pricey for what u get.
By Jaime
Cute 100% cotton toddler shirt was delivered much faster than expected. I only wish I recieved it in the correct color.
By Alyssa
They have a good selections, fast delivery, good packaging. But when I emailed the customer service with some questions, I never got an answer. Only the automated reply saying that my inquiry has been received. Disappointing.
By YK
Response from BabySwag· Aug 28, 2015
Thanks so much for the feedback :) If this is regarding your question on Oeuf, we responded the next morning when our customer service team was in the office. Please let me know if you did not receive it and we can send again. Thanks!