Terrible website terrible customer…
Terrible website terrible customer service very misleading scammers do not use
By Emma R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BabiMate is a trusted provider of innovative, safe, and high-quality baby products designed to simplify parenting and enrich the early years of your child's life. We're here to deliver peace of mind to parents worldwide, since you have enough on your plate already.
BabiMate (babimate.com) has 6 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 3 reviews with 1 star · Clear filters
Terrible website terrible customer service very misleading scammers do not use
By Emma R.
I bought two different things from this at 6th June 2025 I still have not received them yet at 23rd July 2025 So sad cause I paid 310DKK
By Grønlænder
Response from BabiMate· Jul 26, 2025
Hi Grønlænder, Thank you for bringing this to our attention, and I'm so sorry you did not receive your order. We don't see your name attached to any order--would you kindly send us an email at [email protected] with your order number so we can see what happened to your package? I greatly apologize for any inconveniences this might have caused and would be thrilled to find a way to make this right. Thank you!
Product is ok, but Babimate is a dropshipping company. They are buying products in China and delivering it straight from the factory to the client... So you can basically buy it 90% cheaper on Alibaba or Temu
By Edward De P.