babeina.comReviews of babeina.com

I love the locket, the engraving and the pictures, but I don’t like the chain. Unfortunately it was the only chain available at the time I was place the order.

Customer service was amazing

the shipping and delivery was quick and i was satisfied with that however, i was sent the wrong product and after trying to get in contact with customer support multiple times for over a week i still have heard nothing back. it was supposed to be a very sentimental piece of jewelry but now i’m just stuck with the incorrect order that i paid for. i would appreciate better communication from their customer support team :/

Sent me wrong item and then aired my email to their customer service

Beautiful name necklace!

The chain was very cheap looking and altogether not worth the buy.

I’ve bought many things from their Etsy shop and have loved them. Their jewelry has lasted me years—however I wasn’t aware they had a website and when i stumbled upon it—I saw a necklace that I was sold out on their Etsy but not on their website so I checked out with the necklace and an initial charm. Order confirmed. but about I want to say 1-2 days later, they inform me the necklace is sold out and they wouldn’t be restocking . No biggie! They said they had the charm available and to let them know what I wanted to do… I wanted a full refund. The purpose of the order was for the necklace and they didn’t have it so I wanted to be refunded. I replied almost immediately to the mail but it’s been 11 days and they haven’t issued a refund nor replied back to me, even after I sent two follow up messages about it. I had to dispute it with my bank. Ridiculous! And I really liked their jewelry too but this rubbed me wrong so I won’t be buying from them again.

I am a regular customer! I love the earings!